Quality Assurance and Training Lead

We are looking for a Quality Assurance and Training Lead to support our client based in Miami, FL.

US BASED CANDIDATES ONLY.

This is an hybrid position. Candidates must be located in South Florida. 

*No third parties and no sponsorship*

Who we are

Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.

The Opportunity

Our client, a local government organization, seeks an experienced Quality Assurance and Training Lead to join their Information Technology Department. The Quality Assurance and Training Lead is responsible for coordinating User Acceptance Testing (UAT) activities and overseeing training initiatives for stakeholders involved in the Court Case Management System project. This role requires working closely with cross-functional teams to ensure testing processes meet project timelines, as well as developing training programs tailored to different user groups.

Job duties include, but are not limited to:

UAT Coordination:

• Develop and manage comprehensive UAT plans aligned with project schedules and stakeholder expectations.
• Collaborate with teams to identify test scenarios, cases, and acceptance criteria.
• Facilitate UAT sessions and guide users through testing processes.
• Analyze UAT results, identify issues, and collaborate with development teams for resolutions.
• Prepare UAT documentation and reports for stakeholder review.

Training Development:

• Assess the training needs of various user groups and design tailored training programs.
• Create training materials, including guides, presentations, and e-learning modules.
• Conduct training sessions (in-person and virtual) to equip users with the necessary knowledge and skills.
• Gather and analyze feedback from participants to improve training programs.
• Stay updated on the latest trends in training methodologies.

Collaboration & Communication:

• Serve as a liaison between users, product managers, developers, and technical teams.
• Organize user feedback sessions and workshops to collect insights for product improvements.
• Ensure clear communication of requirements and feedback between users and technical teams.

Compensation and Term 

This opportunity is for a full-time, contract position with possible extensions and pay commensurate with experience up to $84,700 per year. Medical, dental, vision and life insurance available after 30 days of hire.

Qualifications you need

A successful candidate has the following experience:

• Bachelor’s Degree in Computer Science, Computer Engineering, or a related field with a focus on software development.
• At least three (3) years of experience in UAT, training, or similar roles in IT projects.
• Strong understanding of UAT methodologies and testing processes.
• Proficient in developing training content and delivering training sessions.
• Excellent communication and interpersonal skills.
• Familiarity with test management software and Learning Management Systems (LMS).
• Strong analytical and problem-solving skills.

Preferred Qualifications:

• Certification in Quality Assurance or Training (e.g., ISTQB, ATD).
• Knowledge of Agile or Scrum methodologies.
• Experience working on government IT projects.
• Familiarity with Azure DevOps is a plus.

Working with us

Working with TECKpert means more options. As new opportunities arise, you tell us what you think is a good fit for you. What industries interest you most? Do you prefer an on-location, 9-5? Or would you want a flexible schedule and remote work? We proudly offer a wide variety of roles. Many of our TECKperts enjoy coworking and skills training coupled with the stability of full-time employment. We believe TECKpert gives today's digital professionals an agile path to start and advance their career. All of our opportunities require at least 20 hours per week and can be one to twelve months in length. Choose the opportunity that matches your interest and desired cadence. 

Next Steps

Thank you for applying. If you are selected, we will reach out for a skills assessment and to schedule a short prescreen video call to get to know you better. We will also be in touch for any future roles your profile will match with.

TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.