Quality Assurance Analyst

Position Summary:

The Quality Assurance plays a critical part in ensuring the quality, stability, and performance of our core systems and infrastructure by designing, executing, and automating test plans across a range of enterprise applications, integrations, and architecture initiatives. This role bridges quality assurance, enterprise systems (primarily Microsoft Dynamics 365 ERP), and data architecture, contributing to the stability, scalability, and reliability of our infrastructure.

The QA Analyst will collaborate closely with administrators, developers, business analysts, and infrastructure teams to validate that system designs and implementations meet business requirements and maintain the integrity of our data.

Responsibilities:

• Quality Assurance & Test Management
  • Design, execute, and maintain comprehensive unit, integration, and regression test plans, cases and scripts for Corporate Systems including Microsoft Dynamics 365 Finance & Operations, Coupa, Salesforce and others.
  • Create and manage unit and user acceptance test scripts in collaboration with business stakeholders and systems analysts.
  • Participate in Sprint planning, identifying test capacity and organizing deliverables across sprints, as part of an Agile team.
  • Break down QA tasks to allow delegation to other team members or cross-functional collaborators.
  • Document and track defects using tools like Jira and Azure DevOps.
  • Thoroughly document and organize work for ease of re-use.
• Test Automation & Reporting
  • Develop reusable test automation scripts using tools such as Leapwork and Task Recorder/RSAT.
  • Establish automated QA strategies that align with enterprise architecture and development lifecycles.
  • Contribute to continuous improvement of QA tools, metrics, and standards across the architecture organization.
• Corporate System Support
  • Develop functional expertise in Bottomline’s Corporate Systems, understanding how to translate functional requirements into test scenarios.
  • Provide end-user support and troubleshooting with system issues.

Required Technical Skills and Competencies:

• Strong understanding of ERP software modules and business processes
• Experience with test management and defect tracking tools (e.g., Azure DevOps, TestRail, Jira).
• Experience with test automation with tool such as Leapwork, Selenium, and RSAT
• Ability to work independently and collaboratively in a fast-paced environment.
• Good understanding of QA methodologies, life cycle processes and agile development
• Expert understanding of test execution, evidence collection and bug tracking – have previously used tools such as ALM, Jira or similar
• Experience operating in an Agile SDLC environment
• Excellent analytical, problem-solving, and communication skills.
• Ability to learn and adapt to new technologies and tools quickly.
• Ability to work as individual contributor and in a team
• Familiarity with data privacy and security regulations.
• Familiarity with DevOps concepts

Preferred Skills:

• Understanding of cloud technologies in AWS or Azure
• Familiarity with SQL for data validation and backend testing.
• Familiarity BI Tools – Power BI, Tableau
• Experience with Power Platform (Power Automate, Power Apps)
• Experience in a fintech or financial services environment
• QA Certifications

Education & Experience:

• Bachelor's degree
• 3+ years of experience in software QA for Corporate systems

We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. 

Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.