Quality Assurance Analyst

Position Title

Quality Assurance Analyst

Location

Nationwide, MI 48098

Job Summary

The Credit Products-Quality Assurance Analyst is responsible for executing 1st line of defense assurance reviews to ensure adherence to risk appetite statements and the accuracy of information feeding the Bank’s financial statements. To accomplish the objectives, the analyst will individually participate or lead a review through the analysis of underwriting quality, adherence to credit policy, processes and procedures, risk rating accuracy, regulatory compliance and validating correction actions committed to assurance partners are complete, effective and sustainable.
Pay Range: $84,878 - $112,463 - $140,049

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

JOB RESPONSIBILITIES

• Conduct credit and operational risk reviews and assessments for Private Wealth and Commercial credit products (e.g., loans, leases) to ensure adherence to loan policies, processes and procedures.
• Analyze individual loan transactions for risk rating accuracy, policy compliance, prudent credit risk management practices, and system data quality.
• Serve as a review team member.
• Conduct compliance risk reviews and assessments for Private Wealth and Commercial credit products, process/procedure risk assessments, and corrective action validation reviews.
• Identify and report on any discrepancies or issues in loan documentation.
• Document findings/issues and assists with initial root cause analysis.
• May perform test of controls as part of controls as part of continuous monitoring to provide an evaluation of data quality and operational effectiveness.
• Identify gaps in current process and procedures, then collaborate with management and stakeholder to recommend solutions to eliminate those gaps.
• Lead ongoing reviews and target reviews when needed. Leading reviews include:
  • Designs review scope
  • Identifies population and sample set
  • Ensures review team members has appropriate tools and knowledge in advance of review commencement
  • Assigns review responsibilities
  • Oversees the execution of review, reviews team workpapers, performs analysis of results
  • Writes and Issues final review report
  • Conducts final review results with management of area reviewed
  • Participates in remediation activities as needed
• Responsible for following established guidelines and identifying and resolving straightforward problems.
• May own regular reporting or process administration.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent), or 6-8 years of directly related experience .
• Minimum experience required: 5+ Years of credit related experience in the Financial Service Industry.

Preferred Qualifications:

• 5-7 years of credit Quality Assurance (QA) experience in the Financial Service Industry.

Job Competencies:

• Understanding of Credit Underwriting and Credit Loan Policies.
• Excellent time management while meeting deadlines and communicating status updates with management or team lead.
• Display a high degree of motivation, initiative, collaboration and actively interact and be an engaged team member.
• Produce results in a timely manner with minimum oversight.
• Risk and control mindset is essential.
• Attention to detail to read and interpret documents such as policy, procedures, job aides, and loan documentation.
• Experience working with internal business partners.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.