Quality Assurance Analyst Intern

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Waco, TX, USA
In-Office
Internship
Insurance • Financial Services • Agriculture
The Role
Paid on-site internship supporting quality assurance for insurance processing systems. Responsibilities include executing manual and automated tests, developing test plans from requirements, reporting and retesting defects, tracking testing metrics, maintaining traceability, and collaborating with business analysts, project managers, and developers. The intern will learn testing methodologies, system procedures, insurance processing functions, and applicable regulatory and underwriting guidelines.
Summary Generated by Built In

The Voice of Texas Agriculture.

Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Underwriting - Project Management Office (PMO)

Under the guidance and direction of the Quality Assurance (QA) Supervisor, this position is responsible for the validation of software, data changes, and newly introduced features in support of insurance processing systems.

This is an on-site, paid internship.


MAJOR RESPONSIBILITIES AND AUTHORITY

 

With assistance and mentorship from the Quality Assurance Analyst I and above:

Execute both manual and automated testing.

Use the tools provided to execute test plans efficiently and effectively.

Monitor the usage of work management tools (ADO/RTC/JIRA).

Attend/organize/document meetings as needed.

Other duties as assigned.


Responsibilities to be learned during the internship:

Utilize the current testing and requirements systems to follow traceability from the requirements to the test activities and record results of testing activities in the testing system.

Use the current testing management system to report defects and monitor for retesting.

Follow testing methodologies for the validation requested. 

Prepare test plans that thoroughly and appropriately validate the changes being tested.

Test to satisfy requirements for the system and test outside the bounds of the system to close gaps users may encounter.

Use the current requirements capture system to develop test plans based on requirements stored in this system.

Collaborate with BA, PM and Development staff during test plan development, testing activities, and defect resolution. 

Use the test management system to report metrics on testing activities. 

Maintain knowledge of all processing functions in the area for all lines of business.

Maintain knowledge of rules and regulations established by the Texas Department of Insurance and company underwriting guidelines and procedures to apply during testing activities.

Test the implementation of newly developed system procedures and guidelines.


MINIMUM POSITION QUALIFICATIONS


Currently enrolled in at least an Associate degree program in a computer, technical, or business administration related field from an accredited school.

Basic knowledge of Microsoft Office software required for this job.

Good verbal and written communication skills.

Ability and willingness to learn and extend skills.

Exchange information with appropriate personnel to complete work.

Learn quickly when facing new problems, open to change, and analyze both successes and failures for clues towards improvement.

Ability to plan, organize, and complete detailed work independently or in a team environment.


PHYSICAL REQUIREMENTS


Repeated use of PC, telephone, and office machines.

Extended periods of sitting and concentration.

Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.

Occasional lifting and moving items weighing up to 30 lbs.


WORKING CONDITIONS

 

Work to be conducted in office environment owned or leased by company.

Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

Skills Required

  • Currently enrolled in at least an Associate degree program in computer, technical, or business administration from an accredited school
  • Basic knowledge of Microsoft Office software
  • Good verbal and written communication skills
  • Ability and willingness to learn and extend skills
  • Ability to exchange information with appropriate personnel to complete work
  • Ability to learn quickly, adapt to change, and analyze successes and failures for improvement
  • Ability to plan, organize, and complete detailed work independently or in a team environment

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The Company
750 Employees
Year Founded: 1952

What We Do

Texas Farm Bureau Casualty Insurance Company is a Texas-based insurance provider serving Texas families, farmers, ranchers, and communities. Through the Texas Farm Bureau Insurance brand, it offers auto, home, farm and ranch, life, health, and other insurance products. The organization presents itself as an insurer built by Texans for Texans, protecting customers and agricultural livelihoods across the state since 1952.

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