Quality Assurance Analyst III

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Maryville, TN, USA
In-Office
Senior level
Insurance • Real Estate • Financial Services • Manufacturing
The Role
Leads quality assurance and testing across enterprise applications, including manual, exploratory, integration, functional, performance, regression, and automation testing. Creates testing strategies, executes and reports results, coordinates testing activities, performs root cause analysis and issue triage, and partners with developers and stakeholders throughout the Agile software development lifecycle. Mentors QA teammates, removes delivery roadblocks, advocates for quality improvements, and supports complex application architectures and integrations.
Summary Generated by Built In

Position Summary
The Quality Assurance Analyst III will collaborate with Scrum/project teams to understand, 
test and support program applications, key business functionalities and complex 
technologies across the enterprise. 
This role will be responsible for the advancement, ownership, and support of the testing 
efforts for the team including activities such as creating end-to-end testing strategies, test 
execution and coordination of all testing activities to ensure that all quality objectives are 
met and functioning to expected requirements. 
Testing efforts may include various types withing the testing pyramid, UI, Service 
layer/Integration, End to End, performance, load, functional or security and collaboration 
will be encouraged with engineers to establish a comprehensive understanding of unit 
testing, networking, infrastructure, and overall application architecture.
The Quality Assurance Analyst III will have an opportunity to learn and modernize the 
Clayton Technology QA practice, which may involve off-the-shelf applications, custom 
applications and/or enterprise-level integrations, and/or existing legacy applications. 
The ideal candidate cultivates a team atmosphere that is collaborative and promotes 
business impact. This role requires someone who can lead by example and a has a 
willingness to solve complex; as well as simple challenges with equal energy and 
excitement to provide the highest level of quality in every delivery.
About The Team
Free form area to describe the department and group that this position will be working with. 
Describe projects, departments, teams, that this role interacts with. This can/should be 
updated for every job posting.
Primary Responsibilities
• Creation, maintenance and execution of manual/exploratory test cases, and ability 
to identify and execute automation for common test scenarios. 
JP00661
• Collaborate with direct team members as well as other team members and 
stakeholders across the enterprise and in the field to understand the key processes, 
technologies, business needs and requirements for supported business functions, 
and facilitate meetings.
• Support other QA team members in mentoring and provide technical guidance to 
encourage ownership of goals, build morale, increase skills of others, and set a 
positive tone for the team.
• Assist team in removing daily roadblocks to help provide a smooth high quality, 
and on time product delivery to the end user.
• Lead the execution and reporting of detailed root cause analysis and issue triage to 
provide solution-based insight on areas of improved and deliverable quality.
• Advocate for quality and driving positive change in all phases of the software 
development lifecycle, including customer issues and resolution SLAs, often 
providing recommended solutions and improvements to ongoing process and 
delivery.
Primary Qualifications
• 5+ years’ experience in Quality Assurance (Automation Testing background is a big 
plus)
• Bachelor’s Degree, preferably in Computer Science or Information Technology, or 
5-7 years of equivalent experience
• Experience working with a test management tool such as Tricentis qTest. 
• Experience working in an Agile environment.
• Experience testing and working with IBM applications (iSeries AS400) a plus.
• Experience testing complex application architectures with multiple dependencies 
beyond the UI layer.
• History and experience pairing with developers and engineers to do root cause 
analysis and evaluation of test coverage based on requirements.
Technical Skills
• Agile Methodology
• Defect Tracking Tools (Reporting Tools)
• Functional Testing
• Integration Testing
• Performance Testing
• Quality Assurance
• Regression Testing
• Stakeholder Engagement
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• System Testing
• Test Automation
• Test Management
• Test Planning
Behavioral Competencies
• Analytical Thinking
• Comfort with Ambiguity
• Communicating
• Continuous Learning
• Deliberative Decision Making
• Information Seeking
• Organizing and Documenting Information 
• Process Management
• Quality Focus
• Time Management

Why Clayton?

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Quarterly profit share bonus program. Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023

Technology

Skills Required

  • 5+ years of experience in Quality Assurance
  • Bachelor's degree, preferably in Computer Science or Information Technology, or 5–7 years of equivalent experience
  • Experience with a test management tool such as Tricentis qTest
  • Experience working in an Agile environment
  • Experience testing complex application architectures with multiple dependencies beyond the UI layer
  • Experience pairing with developers and engineers for root cause analysis and test coverage evaluation
  • Automation testing background
  • Experience testing and working with IBM applications, including iSeries AS400

Clayton Homes, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clayton Homes, Inc. and has not been reviewed or approved by Clayton Homes, Inc..

  • Healthcare Strength Medical coverage includes simple copay in‑network plans with no deductibles, free 24/7 telehealth, and tools that steer to high‑quality providers. Supplemental options such as dental, vision, disability, life, and condition‑specific programs expand overall coverage.
  • Parental & Family Support Paid parental leave covers birth, adoption, and foster placements with clearly defined entitlements. This focus on family support is emphasized in official benefits materials.
  • Retirement Support A 401(k) program with a company match becomes available after a period of service. Profit‑sharing and defined‑contribution pension features are also highlighted.

Clayton Homes, Inc. Insights

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The Company
HQ: Knoxville, TN
20,000 Employees
Year Founded: 1956

What We Do

Clayton Homes is a leading national builder of single-family residential housing, including manufactured, modular, and site-built homes. As a subsidiary of Berkshire Hathaway, the company also provides financial and insurance services to support homeownership.

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