Quality Assurance Analyst II

Job Posted 10 Days Ago Posted 10 Days Ago
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Getzville, NY
Junior
Fintech
The Role
The Quality Assurance Analyst II monitors and audits complex activities within the Bank to ensure compliance with internal policies and external regulations. Responsibilities include identifying trends, maintaining records, providing guidance, and recommending process improvements. This role also involves communicating findings to prevent recurrence of issues.
Summary Generated by Built In

Location: Hybrid (2 days in-office/week) at our Crosspoint Parkway office

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Overview:  

Monitors and/or completes audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.  Communicates findings to appropriate parties to mitigate recurring issues of the same nature.  Identify trends in discovered issues and recommend solutions to address.

Primary Responsibilities:

  • Monitor and/or complete audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations.
  • Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
  • Maintain records of discovered deficiencies.  Complete regular reporting on these activities.  Identify trends in the data and recommend changes in policies and processes to address these.
  • Maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
  • Identify potential areas for process or procedural improvements.  Make recommendations and assist in implementing those approved.
  • Provide guidance and training to less experienced personnel.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

This role monitors and/or completes audits of activities of a  complex nature, either from a call monitoring and/or post-approval process within a lending function.

Supervisory/Managerial Responsibilities:Education and Experience Required:

Associates' degree and a minimum of 2 years' work experience in the area supported, or in lieu of a degree a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' work experience in the area supported

Strong analytical skills

Strong verbal and written communication skills

Proficiency with pertinent spreadsheet, word processing, database and presentation software

Detail-oriented

Education and Experience Preferred:

Bachelor's degree

Prior experience providing written or verbal feedback

Physical Requirements:

N/A

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationGetzville, New York, United States of America

Top Skills

Database
Presentation Software
Spreadsheets
Word Processing
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The Company
Baltimore, MD
21,590 Employees
On-site Workplace

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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