Quality Assurance Analyst (IGEN)

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Appleton, WI, USA
In-Office
eCommerce • Healthtech • Information Technology • Software • Cybersecurity
The Role
POSITION SUMMARYWe are seeking a skilled and experienced Quality Assurance Analyst I to join our dynamic and innovative product team. You will play a crucial role in ensuring the reliability, performance, and scalability of our products. You will work across all IGEN products as a quality champion, gaining valuable experience in a collaborative and dynamic environment.
The preferred location for this role is Appleton, WI; may consider hybrid or remote based on relevancy of candidate experience.

JOB RESPONSIBILITIES

Testing

  • Develop and maintain testing strategies including test plans, test cases, and test results for all IGEN  products under the guidance of senior team members.
  • Create and execute test cases for manual and automated testing across all product lines including but not limited to database, API, and application testing.
  • With mentorship from senior team members, contribute to building and maintaining scalable regression test suites. 

Business Operations

  • Provide first level of triage on incidents, adding context on business impact and priority level in collaboration with Client Experience.
  • Contribute to business user testing activities and gather sign off on all new product and feature development.
  • Manage release cycle, ensuring all items going to production have completed testing and signoff requirements; communication to stakeholders has occurred; confirm any risks to the Production deploy have been assessed, escalated appropriately, and resolved.
  • Identify user training needs as new features and products are implemented and collaborate with business partners to contribute to training material creation.

Technical Excellence

  • Collaborate with engineers to provide context and support in the resolution of defects by reproducing, documenting impact, executing re-testing, and participating in postmortems for defects.
  • Adhere to and contribute to improvements to testing best practices.
  • Identify and address testing challenges, seeking guidance when needed, and collaborate with the team to find effective solutions.
  • Actively seek opportunities for learning and skill development.

Innovation

  • Stay updated on industry trends and emerging technologies.
  • Contribute to the improvement of testing process, methodologies, tools, and techniques to enhance the effectiveness and efficiency of testing efforts.

Collaboration

  • Working with engineers, business partners, and senior QA team members, identify and document the outcomes for each project and assist in creating the appropriate stories needed to complete all technical development.

QUALIFICATIONS
  • Bachelor’s degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent Quality Assurance experience.

  • 5+ years experience working as a Quality Assurance Analyst or related role within a product team.

  • Strong understanding of software testing principles and methodologies.

  • Proficiency in creating and executing test cases for manual and automated testing.

  • Familiarity with testing tools and frameworks for both manual and automated testing.

  • Attention to detail and a commitment to ensuring product quality.

  • Knowledge of software development methodologies including Agile, Kanban, and Scrum.

  • Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues.

  • Excellent communication skills, both written and verbal, for effective reporting and documentation.

  • Adaptability and willingness to learn new technologies and tools as required.

Preferred:

  • Experience with automated testing frameworks such as Selenium, Cucumber, Cypress, or similar tools.

  • Familiarity with multiple programming languages, frameworks, and technologies, specifically .NET, SQL, ReactJS, Node.js, PostMan, and JavaScript.

  • Knowledge of CI/CD pipelines and DevOps practices.

  • Experience with incident management processes and tools.

  • Understanding of database concepts, data modeling, and data warehousing principles.

  • Familiarity with public cloud infrastructure tools and strategies.

DIVISION:

IGEN

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1,  CPT, OPT, STEM OPT, visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.

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The Company
HQ: Menlo Park, CA
47 Employees
Year Founded: 1981

What We Do

U.S. Venture Partners (USVP) is a leading Silicon valley-based venture capital firm, helping entrepreneurs build world-class companies since 1981. U.S. Venture Partners (USVP), is a venture capital investment firm headquartered in Menlo Park, California in the heart of Silicon Valley focusing on investments in an array of segments including enterprise software, cyber security, consumer, e-commerce, healthcare, and IT-enabled healthcare services. Since its inception USVP has invested $3.9 billion in over 498 companies across a broad range of industries, of which 89 have completed an initial public offering. The firm is currently investing out of its twelfth fund, USVP XII. The USVP team foundation is grounded in four generations of high-technology venture investing and are accomplished venture investors, former CEOs, senior executives and technology company founders that committed to taking an exemplary firm into the 21st century. USVP personnel make up and the firms heritage combine to make us part of the company building process. In many situations the USVP board partner is the first call the entrepreneur makes when faced with strategic decisions, daily challenges and personal support, knowing that we will be there to provide the counsel needed, which is grounded in decades of experience and understanding of our role as coaches and confidantes. The investment team is composed of Casey Tansey, Steve Krausz, Jonathan Root, Rick Lewis, Jacques Benkoski, and Dafina Toncheva. USVP has invested in many world-changing companies, including: Box, Castlight Health, Check Point Software, Concur, GoPro, Guidewire Software, HotelTonight, Imperva, InsideSales.com, Intersect ENT, Omada Health, OncoMed, SanDisk, Sun Microsystems, Threatmetrix, Trunk Club, Trusteer, Yammer, and Zerto. Visit our website for a complete list of investments, portfolio company news and more information on our firm: www.usvp.com. Like us on Facebook and visit us on Twitter: @USVP_

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