Quality Assurance Analyst 2

About Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description:

Under the direction of the Quality Assurance Manager or Lead, the Quality Assurance Analyst 2 is responsible for delivering well-tested applications to our clients and providing essential feedback to the software development team.

What You'll Do:

• Test applications for defects and ensure proper customer-driven functionality, with a strong focus on functionality, security, and stability.
• Create and review software test plans and validation test cases, and execute manual test cases to ensure product quality.
• Expand product knowledge, especially around complex new features, often becoming a go-to resource for specific product areas.
• Develop a deeper understanding of customer workflows across products, suggesting improvements to streamline regression suites and enhance testing efficiency.
• Proactively add new test scenarios to strengthen the regression suite and ensure sign-off from subject matter experts.
• Train team members in specialized product areas and actively collaborate to clarify test cases and resolve defects, boosting team productivity and coverage.
• Build proficiency in AI testing tools and techniques, independently use advanced testing tools, configure testing environments, and drive process improvements.
• Anticipate potential risks during test cycles and offer solutions to mitigate impact, ensuring tests meet both functionality and performance expectations.
• Perform other duties as assigned to contribute to team success and organizational goals.

Requirements:

• Degree in a technical area such as Computer Science, Software Engineering or related field, or equivalent combination of education and relevant experience
• Familiarity of the software development lifecycle, preferably with understanding or exposure to agile/scrum methodologies
• Familiarity or exposure to Azure DevOps, SQL and relational DBs
• Demonstrated initiative in identifying process improvements or automation opportunities
• Effective communication skills, both written and verbal
• Effective problem-solving, analytical and critical thinking skills
• Ability to simplify complex concepts in clear, and understandable terms for all audiences
• Ability to prioritize and handle multiple projects with competing deadlines in a fast-paced environment
• Familiarity with AI-assisted testing tools or a willingness to learn emerging QA technologies
• Ability to serve as a functional subject matter expert for ImageTrend products and associated applications
• Ability to maintain discretion when handling proprietary and confidential information
• Enthusiasm for learning and expanding knowledge or skills
• Strong work ethic, integrity, honesty, collaboration and team orientation
• Ability to travel, up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $70,000- $90,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.