Quality Associate Problem Solve

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

• Weekly pay with skill pay and shift differentials

• Benefits package including medical, dental, vision and medical reimbursement

• Medical employee-only premium less than $10/week with wellness discounts

• HSA with annual employer contribution

• Weekly 401(k) match

• Vacation immediately upon hire

• 8 holidays per calendar year

• Personal time after 90 days

• EAP and identity theft protection

• Tuition reimbursement

• Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn,  ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Problem Solve-Quality Associate

The Problem Solver/Quality Associate will prioritize assisting the pick and pack department with totes that have problems barring them from being processed and shipped to customers and work needed to ensure location Protocols and Standards are met.  The focus will be ensuring product is handled to the customer's standards, reducing errors, and promoting continuous improvement.

RESPONSIBILITIES

• Inspect flagged totes to locate and resolve barriers.
• Maintain appropriate records.
• Conduct refresher training as required.
• Process damaged materials as directed.
• Effectively work and communicate with others in the organization.
• Inform problem solve Supervisor of major and/or critical defects found during triage
• Participate in location inventories.
• Other duties as assigned.

KNOWLEDGE 

• Capable of basic math calculations
• General knowledge of computers
• Previous Problem Solving or Quality experience
• High school diploma or general education degree (GED)

ABILITIES

• Able to lift, stand or walk constantly all shift as needed
• Able to lift up to 50 pounds
• Able to read and interpret specifications and drawings
• Ability to read English

​ 

ATTITUDE

• Self-motivated
• Maintains neat/organized work area and documentation
• Strong attention to detail

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.