Quality and Risk Manager

Posted 4 Days Ago
Be an Early Applicant
Lincoln, DE, USA
In-Office
44K-44K Annually
Entry level
Healthtech
The Role
Leads hospital quality, governance, and risk functions to support safe patient care and regulatory compliance. Prepares teams for CQC, HIS, and HIW inspections; manages incident and complaint investigations and closure; analyzes clinical governance data; delivers quality and safety training; and coordinates improvement initiatives. The role requires healthcare governance or risk experience, knowledge of national quality standards, root cause analysis expertise, strong communication, project leadership, data analysis, and report-writing skills.
Summary Generated by Built In

Quality and Risk Manager
Lincoln Private Hospital
37.5 Hours & Permanent
Salary: Up to £43,500.00 per year (depending on level of experience, training and qualification)

Lincoln Private Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.  

We have an opportunity for a Quality and Risk to join their team of staff in the Quality Assurance department.

This is a full- time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

  • Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.

  • Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.

  • Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.

  • Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.

  • Manage the collection, analysis, and presentation of clinical governance and quality data.

  • Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes.

Applicants should meet the following criteria:

  • Previous experience in the healthcare industry, with a background in governance or risk management.

  • Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.

  • Experience conducting complex investigations, including Root Cause Analysis (RCA).

  • Excellent interpersonal and communication skills with the ability to present and educate confidently.

  • Proven ability to facilitate change, lead projects, and work collaboratively across teams.

  • Relevant health-related qualification and evidence of ongoing professional development.

  • Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service

  • Private Pension Scheme

  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

  • Friends & Family Hospital Discounts

  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

  • Non-contributory life insurance

  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

  • Access to resources, tools and services to support your wellbeing

  • Employee recognition programmes

  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

  

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Skills Required

  • Previous experience in the healthcare industry
  • Background in governance or risk management
  • Strong knowledge of clinical governance, CQC, HIS, HIW standards, and national quality frameworks
  • Experience conducting complex investigations, including Root Cause Analysis
  • Excellent interpersonal and communication skills
  • Ability to present and educate confidently
  • Proven ability to facilitate change and lead projects
  • Ability to work collaboratively across teams
  • Relevant health-related qualification
  • Evidence of ongoing professional development
  • Strong data analysis and report-writing skills
  • Ability to identify trends and drive improvement
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The Company
10,000 Employees
Year Founded: 2004

What We Do

Circle Health Group is the UK's leading independent provider of hospital services and the country's largest private hospital network. It operates hospitals across the UK, offers neurological and musculoskeletal rehabilitation and pathway management services, and runs clinics in China. Its network includes 54 hospitals, more than 2,000 beds, over 6,500 consultants, approximately 10,000 employees, and 2.5 million annual patient visits.

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