Quality and Continuous Improvement Manager

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Robotics • Analytics • Energy
The Role
Lead and implement continuous improvement and quality strategy. Drive customer-focused quality management and execute compliance programs while fostering innovation and operational excellence.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Operations Manager

__

Your role and responsibilities
In this role, you will have the opportunity to deploy and lead the continuous improvement strategy for a local organizational unit, including creating a culture of continuous learning and improvement. Each day, you will mentor and coach teams to achieve operational excellence and drive improved results. You will also showcase your expertise by leading programs and projects to improve and sustain local business performance.
The work model for the role is: #LI-hybrid
This role is contributing to the Automation Process Industries in Singapore, Indonesia and Malaysia.
You will be mainly accountable for:
  • Lead and implement quality strategy aligned with the quality management system, policy, and local objectives, ensuring leadership commitment, effective communication, and continuous improvement.
  • Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience, resolving cases with root cause analysis, and promoting zero-defect vision.
  • Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions, while removing roadblocks and fostering innovation across local units.
  • Act as process owner and partner with local functions to embed voice-of-the-customer, oversee systems and tools, and ensure efficiency, cost management, and sustainable organizational performance.
Qualifications for the role
  • University degree in a technical discipline such as engineering or quality management.
  • At least 5 years of professional experience in quality or operations.
  • Proven background in process management and quality assurance within a global engineering environment (manufacturing experience is an advantage).
  • Solid knowledge of quality management standards, including ISO 9001.
  • Excellent communication skills; results-oriented, fast execution, open-minded, and attentive listener.
  • Strong analytical abilities with keen attention to detail.
  • Fluency in English, both written and spoken.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits
From well-being to retirement, ABB offers benefits that support every stage of your career.

More about us

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

#ABBCareers  #RunwithABB #Runwhatrunstheworld 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • University degree in a technical discipline such as engineering or quality management.
  • At least 5 years of professional experience in quality or operations.
  • Proven background in process management and quality assurance within a global engineering environment.
  • Solid knowledge of quality management standards, including ISO 9001.
  • Excellent communication skills and results-oriented mindset.
  • Strong analytical abilities with keen attention to detail.
  • Fluency in English, both written and spoken.

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
Bengaluru, Karnataka
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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