Quality and Automation Engineer 1

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Comcast Business offers technological solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing providers of Ethernet services." Comcast Business IT is an organization within Comcast's Technology and Product Division and largely located on the east coast (greater Philadelphia and the DC area). We own the IT applications and infrastructure supporting the Comcast Business serving large scale enterprise customers, mid market, small and medium business. Job Summary We are seeking an entry-level Manual/Automation Tester with strong attention to detail and a willingness to learn test automation. The ideal candidate will support manual testing, regression execution, and release validation while gaining exposure to automation frameworks and quality engineering practices. In this role, you will work under close guidance on well-defined testing tasks and contribute to the quality of software releases through manual validation, test execution, and defect reporting.
Job Description
As part of the Comcast Business IT (BIT) organization, you will collaborate with developers, testers, and stakeholders to support testing activities across the software delivery lifecycle. You will help ensure features are validated, defects are identified early, and releases are verified with confidence.
Quality Engineering and Testing
Manual Testing

• Execute manual test cases for new features, enhancements, and defect fixes.
• Validate expected behavior across UI, workflow, and functional scenarios.
• Support smoke, sanity, and exploratory testing as needed.

Regression and Release Testing

• Run regression suites to verify critical workflows and release readiness.
• Assist with release testing before deployment to QA or production.
• Document test results, issues, and coverage gaps clearly.

Automation Support

• Assist in maintaining automated test assets under guidance.
• Learn and contribute to ATF, Bruno collections, and golden regression test suite buildout.
• Support updates to reusable test cases and validation scripts.

Collaboration and Defect Support

• Work with developers and senior testers to triage defects.
• Provide clear evidence, logs, and reproduction steps for failed tests.
• Help improve test coverage and reduce repeated manual effort.

Documentation and Learning

• Document test execution steps, findings, and known issues.
• Follow team testing standards, naming conventions, and release processes.
• Continue building knowledge of ServiceNow testing, automation, and QA best practices.

Experience

• Bachelor's degree in computer science, engineering, or related field.
• 0-2 year of experience in QA, testing, or software support.
• Basic understanding of manual testing and defect reporting.
• Exposure to test automation, ATF, API testing, or Bruno collections is a plus.
• Familiarity with Agile practices and software release cycles.
• Strong willingness to learn and grow in quality engineering.

Preferred Certifications

• ISTQB or equivalent testing certification is a plus.
• ServiceNow exposure or related testing experience is a bonus.

Core Responsibilities

• Perform manual testing for features, enhancements, and defect fixes.
• Run regression and release test suites to support deployment readiness.
• Assist in building and maintaining ATF suites, Bruno collections, and golden regression tests.
• Support defect validation, documentation, and test evidence collection.
• Collaborate with the team to improve test coverage and quality.
• Learn and apply basic automation and QA best practices.
• Exercise judgment within a defined scope and escalate issues when needed.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
0-2 Years