QE Engineering Manager

CompanyFederal Reserve Bank of Chicago

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

You would manage a small quality engineering team (10-15 direct reports) as well as be accountable for the quality of mission critical applications. Responsibilities include: 

• Partner with Product Owner, Development, Enterprise Architecture, and Infrastructure (NIT) organizations providing thought leadership in testing of mission critical applications. 
• Ability to work on multiple tasks while coaching others simultaneously to produce high quality deliverables. 
• Influences the team with strong working knowledge of test automation and performance testing techniques with the ability to understand implementation value and complexities. 
• Responsible for providing guidance and leadership to software test engineers, including hands on testing, and troubleshooting of complex applications. 
• Coaches all team members on quality culture from vision to implementation. 
• Demonstrates strong innovation, influencing, negotiating skills, and strategic agility. 
• Collaborate with other members of a cross-disciplinary team operating within the agile SAFE framework to consistently deliver Product improvements according to the guidelines. 

Managerial responsibilities of the job include: 

• Writing and Conducting performance appraisals for the team members 
• Identifying training needs in collaboration with other leadership 
• Mentoring and coaching team members 
• Recruiting and on/off boarding 
• In conjunction with architecture and other leaders, ensure consistency in usage of development best practices, standards, tools, and processes. 

Your Background

The QE Manager will lead a team of quality engineers and mission critical applications. The position is for a leader who has hands-on software engineering as well as leadership experience. The candidate will be responsible for delivering quality in applications based on the established FRB system architecture and will be involved in the entire delivery life cycle supporting Agile SAFE teams. 

• Minimum 8-10 of experience with Java/J2EE distributed application and strong understanding of object-oriented programming. 
• Strong knowledge of testing tools like LoadRunner, JMeter, Selenium, RestAssured, UFT, HP ALM among others in preferred. 
• Experience with Messaging (MQ/JMS) based Integration applications. 
• Strong knowledge of SQL, stored procedures (PL/SQL) and database fundamentals. 
• Experience and understanding of CI/CD pipelines and DevSecOps concepts. 
• Experience and understanding of Cloud based architecture and technology. 
• Bachelor’s degree from an accredited college or university, or equivalent combination of directly related education and/or work experience. 
• Typically requires at least 6 years in a formal leadership role or relevant informal leadership experiences. 2+ years of leadership experience with software engineering, quality assurance, site reliability engineering, or performance engineering is preferred. 
• Experience implementing a comprehensive technical and performance testing background, including troubleshooting performance testing observations and issues. 
• Experience working in systems, tracking, and coordinating multiple efforts at any given time for functional/regression and performance testing. 
• Ability to guide & coach other test engineers in functional/regression testing, performance testing, and automated testing best practices. 
• Strong ability to help a team in all facets of the delivery cycle from analysis of requirements, design, development through implementation. 
• Builds strong partnerships with business, operations, infrastructure, and other key stakeholder groups. 
• Strong ability to analyze risks, issues, and other data in supporting teams reaching actionable decisions. 
• Strong understanding of supporting mission critical applications ensuring excellent customer support. 
• Ability to provide performance feedback and career planning with staff. 

What we offer

• Comprehensive benefits package include medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
• A continuous learning environment with opportunities to gain new skills and grow your career
• The Chicago Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.chicagofed.org/careers/thebenefits

Other Requirements

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.
• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

The expected starting salary range for this position is between $184,000 and $217,700 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant’s relevant experience, skills, internal equity, and alignment with geographic and other market data.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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