QC Specialist

The QC Specialist will perform in-process inspections using documented procedures; detect, identify, and reports incidents of non-conformance to lockbox instructions, for the specific client throughout the process. Communicates current quality issues/non-conformances to the Operations Supervisor and Lead. Communication also includes compiling and reporting data for use by leadership and Quality Analyst.

Perform QC checks to assure quality and process adherence such as:

• Compare job numbers and checks in batches against lockbox instructions

• Sample checks for verification of Payee/P.O. Box match

• Verify client ID on batch headers matches RPS

• Log each batch that has been reviewed and results of review

Identify and communicate errors and non-compliances to Supervisor/Lead’s attention immediately so corrections can be made. Assist in determining root cause and provide input into process improvement to avoid/reduce operating errors

Compile data from sampling/auditing of batches to provide to Operations Supervisors and managers. Data will include:

• Types of errors

• Frequency of errors

• Errors per operator/day/customer

Basic Qualifications:

• 1 to 3 years of Quality experience

• Must be 18 years of age or older

• Experience working in a team environment.

• Knowledge of Operational Functions and procedures

• Accuracy/Attention to detail

• Working knowledge of Word & Excel

Preferred Qualifications:

• 5 years’ experience in a Quality role

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].