QA Supervisor

Posted 8 Hours Ago
Be an Early Applicant
Bolingbrook, IL, USA
In-Office
23-28 Hourly
Entry level
Retail
The Role
The QA Supervisor ensures products and services meet quality standards, supports team training, and maintains quality throughout production.
Summary Generated by Built In
Job Summary & Responsibilities

The role of a Quality Assurance Specialist is crucial in ensuring that products and services meet the highest quality standards, providing customers with reliable and satisfactory outcomes. This role requires a blend of technical knowledge, attention to detail, and effective communication skills to maintain and enhance quality across all stages of production and service delivery. 

Preferred Qualifications
  • Understand the concept of "Gift Wrap" quality
  • Able to support and train team when needed 
  • Bilingual is a plus
  • Must be able to stand for up to 12 hours
  • Must be able to lift up to 50 pounds 
  • Must be able to work as part of a team
  • Must be able to work weekends (peak season)
  • Must be able to work 2nd shift (peak season)
  • Microsoft Word/Excel

The expected hourly pay range for this position is $23 to $28 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.


Benefits may include*:

  • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k) retirement savings program
  • Mental health resources and Employee Assistance Program (EAP)
  • Paid vacation time (accrued based on hours worked and tenure)
  • Paid company holidays
  • Employee discount across our family of brands
  • Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Skills Required

  • Understand the concept of 'Gift Wrap' quality
  • Able to support and train team when needed
  • Bilingual is a plus
  • Must be able to stand for up to 12 hours
  • Must be able to lift up to 50 pounds
  • Must be able to work as part of a team
  • Must be able to work weekends (peak season)
  • Must be able to work 2nd shift (peak season)
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The Company
Carle Place, NY
3,104 Employees
Year Founded: 1976

What We Do

1-800-FLOWERS.COM. Inc. is a leading provider of gifts for all celebratory occasions and our mission is to deliver smiles. The 1-800-FLOWERS.COM, Inc. family of brands includes everyday gifting and sharing products from 1-800-Flowers.com®, PersonalizationMall.com®, 1-800-Baskets.com®, Cheryl's Cookies®, Shari's Berries®, FruitBouquets.com®, Harry & David®, Moose Munch®, The Popcorn Factory®, Wolferman's Bakery℠, and Simply Chocolate®. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.

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