Job Specification: Vice President, Technology (QA Lead — Automation & Quality Engineering)
Hands-on QA leader for enterprise applications with deep Selenium automation, strong manual testing discipline, UI/API/performance testing expertise, and multi-stack experience across .NET and Java.
Position SummaryThe Vice President, Technology (QA Lead) will define and drive the quality engineering strategy and execution for mission-critical enterprise platforms. This is a hands-on leadership role requiring strong technical depth in test automation using Selenium, comprehensive manual testing capabilities, and proven experience validating both UI and API layers. The successful candidate will establish modern QA practices, partner closely with engineering and product teams, and ensure high confidence releases through measurable quality outcomes. CRM functional knowledge is a strong plus.
Key Responsibilities- Quality strategy & governance: Define QA strategy, test standards, release readiness criteria, and quality metrics; ensure consistent adoption across teams.
- Selenium automation leadership: Design, build, and maintain scalable Selenium-based automation frameworks; improve coverage for regression, smoke, and critical user journeys.
- Manual testing excellence: Lead and execute exploratory, functional, integration, UAT support, and end-to-end testing; develop detailed test plans, scenarios, and traceability.
- UI and API testing: Validate web UI behavior and backend services (REST/JSON, etc.), including contract validation, error handling, and negative testing; ensure testability and observability with engineering partners.
- Performance testing: Plan and execute load, stress, and endurance testing; analyze results, identify bottlenecks, and partner with engineering on remediation and re-testing.
- Multi-stack validation: Test applications and services across both .NET and Java ecosystems, aligning approaches to shared quality standards.
- CI/CD integration: Integrate automated tests into CI/CD pipelines; manage test environments, data needs, and execution reliability to support frequent releases.
- Defect management & RCA: Drive high-quality defect triage, prioritization, and root-cause analysis; implement preventive measures to reduce repeat issues.
- Stakeholder partnering: Collaborate with product owners, engineering leads, and business stakeholders to align on acceptance criteria, scope, and risk-based testing decisions.
- Coaching & leadership: Mentor QA engineers and influence cross-functional teams on quality best practices (shift-left testing, automation-first where appropriate, and continuous improvement).
- 10+ years of QA/Quality Engineering experience, including ownership of test strategy and delivery for enterprise applications.
- Strong, hands-on experience with Selenium (automation design, framework patterns, and maintenance) and complementary manual testing expertise.
- Proven experience in UI testing for modern web applications and API testing for service-based architectures.
- Hands-on experience executing performance testing and translating findings into actionable engineering improvements.
- Experience testing systems built on .NET and Java technology stacks.
- Strong understanding of SDLC, defect lifecycle, test estimation, test data management, and environment coordination.
- Excellent analytical and debugging skills with the ability to isolate issues across UI, API, data, and infrastructure layers.
- Strong communication skills (written and verbal) with the ability to present risk, quality status, and release readiness to senior stakeholders.
- CRM functional knowledge (sales/service workflows, customer onboarding, case management, activities/interactions) and experience validating CRM-centric business processes.
- Experience with modern API and UI test tooling beyond Selenium (e.g., Postman, REST-assured, Playwright/Cypress) and test reporting frameworks.
- Experience building QA dashboards and metrics (coverage, pass rates, defect leakage, flakiness, MTTR) to drive continuous improvement.
- Experience with test environment provisioning and/or containerized test execution.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Tampa Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
$113,840.00 - $170,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Apr 27, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10+ years of QA/Quality Engineering experience
- Strong experience with Selenium
- Proven experience in UI testing for web applications
- Experience in API testing for service-based architectures
- Hands-on experience in performance testing
- Experience testing systems built on .NET and Java
- Excellent analytical and debugging skills
- Strong communication skills with senior stakeholders
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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