Blue Acorn iCi

QA Lead, Adobe (hybrid)

Posted 4 Days Ago

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Bolingbrook, IL

Junior

eCommerce • Analytics

The Role

The QA Lead is responsible for designing and implementing verification and validation processes for quality assurance and testing in software development, focusing on Adobe Experience Platform. This role includes guiding teams through risk management, root cause analysis, and quality inspections, while ensuring continuous improvement in a fast-paced environment.

Summary Generated by Built In

COMPANY DESCRIPTION
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
POSITION SUMMARY:
Blue Acorn iCi is looking for a detailed-oriented QA Lead, preferably with experience in Adobe Experience Platform. The Quality Assurance Lead works within software development and consulting teams that focus on the development and use of content management systems. The systems that will be concentrated on are those that support the marketing activities of Blue Acorn iCi’s enterprise clients, allowing for creation of highly customized digital experiences across multiple channels including web, social, mobile, etc. This role will be responsible for designing and supporting the execution of quality assurance and testing plans for the project team(s) they are a part of.
RESPONSIBILITIES:

Must design and support the implementation of verification and validation processes, including early software defect detection and removal, inspection, and testing methods.
Must possess a detailed understanding of how, when, and why to perform quality assurance and testing activities across the software development lifecycle, analyzing test strategies, developing test plans and processes, and specifying entry and exit conditions for activities.
Must guide teams through risk management activities and promote understanding of the fundamental positive (enhance, exploit, or share) and negative risk responses (avoid, mitigate, transfer), including choices to accept risks where appropriate.
Must guide teams through root cause analysis, surfacing opportunities to address quality issues as close as possible to their source and support teams in continuous improvement.
Must understand common web technologies and software development processes, and describe fundamental risks associated with technology and process changes.
Must be able to contribute to quality inspections of requirements, designs, data to be used by the product, and technical specifications, to determine fitness for use and where changes or clarifications are required.
Must proactively demonstrate abilities to identify relevant resources related to work, acquire competence in new subject areas quickly, and engage in knowledge sharing.
Must function effectively in a co-located, fast-paced, dynamic environment, that values high interaction, strong working relationships, and of course, ping pong.

QUALIFICATIONS:

Available to go into the office occasionally in Boilingbrook, Illinois (near Chicago)
Adobe and Adobe Experience Platform experience is highly preferred
Bachelor’s degree or equivalent work experience
Minimum of 2+ years of work experience guiding development teams through execution of quality assurance and testing activities for websites. Candidates with limited experience guiding teams will be considered if a substantial scope is met of the preferred skills/experience.

PREFERRED SKILLS & EXPERIENCE:

Deep experience in web application testing, including highly-trafficked public-facing sites with fully responsive user interfaces.
Experience in the execution of quality assurance and testing within Agile methodologies, including Scrum and Kanban.
Complementary skills to support software development and consulting teams, such as an ability to automate portions of testing workflows, perform multiple forms of analysis, and deliver attractive demos of the product.
Any amount of web development, scripting, API testing, and data experience is valued, including front-end (HTML, CSS, and JavaScript), back-end (any of Java, PHP, Python, Ruby, Perl), Apache Web Server, API testing (cURL, REST, SOAP), caching (CDNs), regular expressions, query languages (Query DSL, SQL), extract transform load (ETL), and common data formats (XML, JSON). Level required for job is basic with a commitment to learning where gaps exist.
Understanding of best practices of web design and development.
Understanding of how web products fit within broader customer experiences (CX).
Creativity to recognize opportunities to improve product quality and the ability to package them in ways that will resonate with product owners.
Ability to conduct software quality assessments in any of the following areas: accessibility (to WCAG 2.1 Level AA), site performance (profiling, load testing), content
performance (UX, analytics, SEO, SMO), data privacy (GDPR, GLBA, HIPAA, PCI, SOX), or security (reviews, penetration testing).
Evidence of community engagement such as supporting meetups, workshops, conferences, bootcamps, or industry events.