QA Internship

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday). At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are seeking a QA Intern to join our team from April – August 2026.

As a QA Intern, you’ll support the delivery of new features and fixes across our product line while gaining hands-on experience in a real-world development environment. You’ll be a fully integrated member of a scrum team, working closely with Software Engineers, Product Managers, and User Experience Designers to help ensure high-quality releases, while also having the support of the broader QA team whenever additional collaboration or troubleshooting help is needed. Our team prioritizes hands-on testing over heavy documentation, allowing us to move quickly and stay focused, and this role offers meaningful autonomy—making a proactive, self-starter mindset essential. Your day-to-day work will include participating in stand-up meetings, reviewing pull requests, and testing new functionality using multiple strategies, along with regular 1:1 meetings with your manager to discuss current priorities, growth areas, and long-term career goals.

Do you enjoy brainstorming and exploring ideas from multiple perspectives, have a strong attention to detail, and tend to notice issues others may overlook? Are you comfortable identifying ambiguity and asking thoughtful clarifying questions, enjoy troubleshooting and problem-solving, and are curious about learning everything a piece of software can do? Above all, are you passionate about creating a positive, intuitive experience for the people who use the product? If so, this role is for you!

Responsibilities:

• Holistically considers and advocates for quality in how scrum teams build and maintain our software 
• Consider various use cases and apply those to testing new features and bug fixes
• Use manual testing to mimic the way users would interact with our software 
• Work with the entire QA team to complete testing for larger initiatives like new product launches
• Collaborate with product management, design, and development teams on the quality of the user interface, functionality, and specifications of new features
• Attend all meetings with your development team and enable all to be quality advocates
• Help maintain team’s bug backlog, prioritizes bugs, helps drive them to completion
• Apply critical thinking to identify areas for improvement with our software and QA practices
• Finds ways to identify and mitigate the risk of releasing new features and updates

Requirements:

• Ability to be organized, detail-oriented, and thorough
• Strong curiosity, creativity and tenacity toward imagining use cases and software functionality
• Passionate about quality and empathetic toward the user experience
• Can easily thrive working in an evolving industry 
• Ability to work well with and communicate with others
• Prefers working on a collaborative team to achieve common goals
• Bias towards finding solutions instead of just identifying problems
• Can relate to Lucid Software's products and core values
• Strong display of ownership and a desire to grow in career
• 0-3 years of experience

Preferred Qualifications:

• Experience with Jira and Confluence
• Genuine enjoyment of software quality assurance work
• Desire to be on a highly productive, fast-paced team
• Experience with web application testing
• Experience with development and execution of test suites

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