Landing that perfect dream job could be right under your nose as a Estimate Reviewer Specialist in our St. Louis office for our Strategic Partners Group division. We are seeking a motivated, detail oriented and customer service driven property claims adjuster to conduct detailed technical reviews of property insurance estimates related to flooring, water mitigation, roofing, and general construction repairs. This role ensures accuracy, compliance, and consistency across estimates submitted by contractors and vendors. Working in a high-volume, quality-focused environment, the QA Reviewer Specialist evaluates scope, pricing, and line-item detail using advanced estimating software, providing actionable feedback and corrections to support claim resolution and customer satisfaction.
In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.
Our Estimate Reviewer Specialist will:
- Review, analyze, and revise estimates for medium to large property loss claims using estimating software (e.g., Xactimate or similar). Validate scope, pricing, labor, materials, and accuracy of diagrams and floor plans. Provide clear, technical review notes and corrections.
- Manage assigned queue of estimates to ensure timely reviews in alignment with service level agreements (SLAs), productivity targets, and cycle time expectations.
- Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies, resolve estimate issues, and ensure alignment on claim requirements.
- Provide guidance to contractors and vendors on proper estimating practices, software usage, and correction requirements to improve estimate quality and reduce rework.
Do our requirements match YOUR background?
- High school diploma (Associates Degree preferred) plus 3-5 years experience in insurance property claims estimating along with advanced proficiency in estimating software such as Xactimate or similar platforms.
- Active Insurance Adjuster License preferred
- Strong understanding of flooring systems, water mitigation processes, roofing, and general construction practices, along with the ability to interpret sketches, diagrams, and detailed scopes of work.
- Strong analytical and problem-solving skills, with a high level of attention to detail and accuracy.
- Must demonstrate solid math skills and spatial reasoning, including the ability to conceptualize dimensions and layouts.
- Effective written and verbal communication skills are critical, as the position involves regular interaction with contractors, vendors, and insurance representatives to resolve discrepancies and provide guidance.
How we take care of YOU:
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.
- We recognize YOU for your accomplishments and contributions through development, growth and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
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Top Skills
What We Do
CCA Global Partners' cooperative business model has a proven track record of empowering thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our mission is to empower entrepreneurs and independent business owners by providing the scale, resources and innovation that create sustainability, growth and effective competition in today’s evolving marketplace. More than 2,800 locations in North America and abroad benefit from CCA's leadership through its 14 different businesses which include: Carpet One Floor & Home®, Flooring America®/Flooring Canada®, The Floor Trader®, ProSource Wholesale®, International Design Guild, FEI Group, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services, CCA For Social Good, Innovia Co-op and Lionsbridge Contractor Group. CCA members and franchisees are engaged in: flooring, lighting products, biking, nonprofit and more. By providing access to innovative products, systems and services, CCA gives independent businesses a competitive edge while allowing them to maintain their identities. Our continuously evolving business model offers independently-owned businesses an array of tools to maximize operational efficiencies and achieve success. CCA’s goal is to create a mutually rewarding bond between the company and community, whereby our growth generates social development and enhances the lives of customers and entrepreneurs around the world.
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