QA Engineering Manager

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

We’re on the hunt for a dynamic and experienced QA Manager to lead and inspire our QA team. As the driving force behind our QA strategy for the Marketplace app, you’ll manage a talented group of QA Engineers, focusing not just on testing but on nurturing their professional growth through coaching, career development, and continuous learning. You’ll be at the forefront of optimizing our test and release processes for both web and native mobile applications, ensuring we’re delivering top-notch quality with cost-effective, efficient testing practices that align with our broader business goals.
If you're passionate about quality, driven to shape high-performing teams, and eager to leave a lasting impact on a fast-evolving product, we want to hear from you!

Where you'll work

We are looking for a candidate based in or near Warsaw. The role will be primarily remote, but regular in-office collaboration is encouraged to support team engagement and cultural development.

What you'll be doing

• Lead the assignment of QA professionals across Engineering squads to ensure continuous, high-quality testing and on-time product delivery that meets key business priorities.

• Partner closely with the QA Director and leadership team to define and refine the overall QA strategy, ensuring its successful implementation by both QA Engineers and Software Engineers.

• Offer expert guidance on testing methodologies, tools, and best practices, ensuring squads are equipped to maintain and enhance product quality.

• Contribute to the development and execution of risk-driven, cost-efficient quality management strategies, driven by data and quality metrics analysis.

What you'll need

• 7 years of experience in QA, including 2-3 years in team or test management and 3-4 years as a hands-on QA individual contributor. Prior line management experience is strongly preferred.

• Proven experience in introducing and scaling new tools and processes within the QA field.

• Deep experience in testing web or native mobile applications at all levels (frontend, backend, API, database).

• A strong understanding (even if theoretical) of how to introduce automation across various test levels, with a willingness to explore and implement automation where possible.

• Extensive experience with agile development methodologies and a commitment to agile principles.

• Strong communication skills, with the ability to adapt your style to various audiences - constructive, open-minded, and effective in both giving and receiving feedback.

• A natural ability to lead by example, motivating your team to continuously improve and embrace change.

• A passion for setting up and refining efficient testing and release processes, always looking for ways to optimize and evolve.

• A solid understanding of KPIs, with the ability to track, measure, and drive quality improvements based on data and insights.

Perks of working for Shiftkey

• A high-growth, friendly, and engaging work environment with opportunities for career development.

• Additional vacation days for better work-life balance.

• Modern office in Warsaw’s Powiśle district with Vistula River views, recreational facilities, and great nearby restaurants.

• Thoughtfully designed private medical package to take care of what matters most.

• Sports card to fuel your active lifestyle.

• Life and accident insurance for peace of mind.

#LI-Remote #LI-AT1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]