Jobs at Shiftkey

Own and evolve ShiftKey's AI infrastructure: production retrieval/indexing, agentic platforms on AWS, graph-based multi-hop retrieval design, platform APIs, reference agents, and cost/observability guardrails for regulated (HIPAA) workflows.

Own and evolve ShiftKey's AI infrastructure: organizational knowledge platform, retrieval and indexing (semantic RAG + re-ranking + HyDE), agentic cloud infrastructure on AWS, graph-based retrieval design, platform APIs, reference agent implementations, and AI cost/governance and observability for production-scale regulated (HIPAA) workflows.

Lead and grow a distributed platform and infrastructure organization (~10 people). Drive cloud migration and infrastructure modernization, own reliability, deployment, disaster recovery, set standards for automation and CI/CD, and partner with engineering leadership to deliver platform roadmaps.

The Business Development Representative initiates outbound calls, qualifies clients, sets demo meetings, and collaborates with sales teams to drive business opportunities.