QA Engineer

About Your Business Area/Department:
Disruption handling focuses on managing any unplanned events (such as weather, strikes, or other causes that ground planes) to minimize impacts for both airlines and travelers. Within Airport and Airlines Operations, the Disruption department provides comprehensive products and solutions, enabling airlines to efficiently manage daily disruptions and large-scale disruptions affecting the entire network. This empowers customers to self-rebook and helps agents monitor the efficiency of the process.
Summary of the role:
Jump into the exciting realm of airport tech with us! You're about to become a key player in transforming travel operations worldwide. In our dynamic team, you'll dive deep into the tech that powers airlines, working hands-on to develop solutions that make travel smoother and passenger journeys better. This is your chance to make waves in an industry that brings people together.
In this role you’ll:
Common accountabilities:
• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from manager.
Specific accountabilities:

• Attend specification/architecture reviews and provide feedback on potential risks, issues, and gaps.
• Define test strategy and plan, ensuring traceability with specifications and customer requirements.
• Ensure compliance with CI/CD, Green IT guidelines, and quality standards (SDL, STDL, ISTQB).

• Design test cases and write scripts.
• Prepare test environment, test data, and execute test cases.
• Provide sign-off on tested features based on exit criteria.
• Continuously assess and update regression and CI/CD test cases.
• Investigate PTRs, test fixes, and enrich test suites.

• Assess the need to automate test scripts.
• Contribute to the improvement of the test automation framework.

• Open defects, assign severity, and provide relevant investigation information.
• Check defect fixes and give go/no-go decisions for production load.

• Communicate test activities, results, and milestones to stakeholders.
• Provide visibility on testing progress to all teams involved.

• Mentor newcomers and provide support to QAE peers.

• Share technical and functional knowledge with the QA community and stakeholders.

• Ensure accountability for project, product, or release quality control.
• Promote best practices and high standards within the QA teams.

• Efficiently use QA tools and frameworks.
• Suggest improvements or development of new tools.
• Proactively address issues affecting QA team operations.

• Drive proposals to improve quality processes within evolving development frameworks (e.g., SAFe).
• Contribute to reducing the environmental impact of tested applications and QA activities.

• Qualifications: University degree in Computer Science, IT, or equivalent.
• Experience: Minimum 3+ years of hands-on testing experience.
• Skills:
  • Proficient with Jira, Scrum, Agile methodologies.
  • Strong communication and problem-solving skills.
  • Technical guidance capability.
• Bonus Knowledge:
  • Experience with Jenkins, Octane, Confluence, Selenium, Robot Framework, Playwright.
  • Knowledge of the travel domain (airlines/airports).
  • Familiarity with NoSQL databases (Couchbase), cloud technologies (OpenShift, Kubernetes, Docker)

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office. 
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.