QA Engineer (System Testing, Manual tester, JIRA)

Posted 2 Days Ago
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Hồ Chí Minh
Hybrid
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
Join the System Test team as a QA Engineer to ensure quality in the SOC incident management platform. Responsibilities include analyzing requirements, developing test strategies, executing tests, and reporting issues, while advocating for quality throughout the development lifecycle.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department Overview
The System Test team are first and foremost champions of quality. We believe quality extends beyond bugfree software. It is about ensuring our platform is meeting the standards our customers need when managing critical security operations. We leverage AI to enhance productivity and testing efforts, ensuring we maintain quality at a pace that fits our rapidly changing world. Our team is situated across various global locations, working collaboratively to develop next-generation solutions and quality standards that serve our customers.
Inform is a cloud-native Security Operations Center (SOC) incident management platform designed to automate, orchestrate, and optimize the detection, verification, and response to physical security events. The platform reduces time between incident detection and response by leveraging AI and Standard Operating Procedures (SOPs) to quickly identify relevant information, inform users, and enable manual and automatic actions on realworld devices like doors and cameras.
Job Description

We are seeking a skilled engineer to join our System Test team supporting Inform, our cloud-native Security Operations Center (SOC) incident management platform. This role is focused on ensuring our products maintain the high standards of quality our customers depend on for critical security operations. You will work alongside a larger test team to evaluate system requirements, design comprehensive test strategies, execute test suites, and provide clear visibility to stakeholders through detailed reporting.

Key Responsibilities:

  • Requirements Analysis: Analyze specifications, functional requirements, and existing test documents to ensure testability and identify potential quality risks.

  • Test Strategy & Design: Develop test suites and detailed test cases for complex system features in a distributed SOC environment

  • Execution & Reporting: Execute test cases on regular cadences, analyze results, and effectively report all detected issues/defects with clarity and precision

  • Comprehensive Testing: Perform functional and nonfunctional testing, including system testing, integration testing, and end-to-end workflows involving hardware integrations (cameras, doors, access control systems)

  • Quality Advocacy: Champion quality throughout the development lifecycle, ensuring the system delivers an intuitive, reliable, and professional experience

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Basic Requirements
  • Bachelor's degree in Computer Science, Software Engineering, or related technical field

  • 2- 8 years+ of hands-on experience in manual, system, and integration testing

  • Demonstrated experience testing largescale, high-availability, distributed systems involving both hardware and software components

  • Proven track record with defect logging, triage processes, and working effectively with development teams

  • Working knowledge of test management tools (Jira, TestRail or similar)

  • Excellent communication skills (written and verbal) for collaboration and reporting

  • Experience working in an Agile development environment (Scrum/Kanban)

  • Strong attention to detail with excellent time management and organizational skills

Preferred Qualifications

  • Experience leveraging AI tools to enhance productivity and testing effectiveness

  • Understanding of test automation methodologies and principles

  • Familiarity with security, surveillance, or physical access control systems


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced

Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Top Skills

Ai Tools
JIRA
Testrail

What the Team is Saying

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The Company
HQ: Chicago, IL
21,000 Employees
Year Founded: 1928

What We Do

About Motorola Solutions | Solving for safer

Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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