About the Team
Bazaarvoice is seeking a QA Engineer to join our Business Applications team in Bengaluru. In this senior-level role, you will be responsible for the quality assurance and testing strategy of our global enterprise ecosystem, supporting key applications such as Salesforce, NetSuite, Workato, etc.
This role will bridge the gap between business processes and technical execution, ensuring that our internal systems for Marketing, Sales, Finance, Support, and Services are robust and reliable. You will provide technical leadership in testing methodologies, drive the adoption of automated testing, and ensure high-quality delivery across the entire Software Development Life Cycle (SDLC) within an Agile framework.
How you’ll make an impact:
QA Strategy & Execution
Test Methodology Leadership: Design, implement, and oversee comprehensive testing strategies for complex business application integrations.
End-to-End Testing: Lead testing efforts for cross-functional processes within applications such as Salesforce (CRM), NetSuite (ERP), and Workato (Middleware/Integration) to name a few. This includes documentation, coordination, execution, management and reporting.Automation Development: Architect and maintain automated test suites to reduce manual effort and improve regression coverage.
SDLC Integration: Work closely with DevOps and Development teams to integrate testing into CI/CD pipelines.
Domain Expertise: Validate business logic and workflows related to Marketing, Sales, Finance, Customer Support, Services, etc. within our SaaS platforms.Key modules include Lead to Quote, Quote to Cash, Procure to Pay, and Support and Professional Services as part of the larger Software License Management process.
Risk Assessment: Identify potential bottlenecks and quality risks in the early stages of the development cycle. Continuously evaluate and improve QA workflows to enhance productivity and organizational collaboration.
Documentation: Create and maintain detailed test plans, test cases, and knowledge resources for both technical and non-technical users.
Cross-Functional Support: Provide expert support to end-users and conduct training sessions to ensure effective use of validated tools
The must have skills that matter:
4+ years of experience in Quality Assurance, with at least 4+ years specifically supporting enterprise SaaS applications (Salesforce and NetSuite experience is a must).
Industry Knowledge: Proven experience in an industry similar to Bazaarvoice (software technology provider for e-commerce retailers and brands), with a deep understanding of relevant business processess.
SaaS Ecosystem and Global experience: Proficiency in testing Salesforce (includes modules such as CPQ, Certinia, Sales and Service Cloud), NetSuite, and Workato integrations.
Test Automation: knowledge of automation tools such as Selenium, Copado or specialized SaaS testing tools is a plus.
Methodologies: Strong mastery of Agile and Scrum frameworks, including sprint planning and retrospectives.
Scripting: Proficiency in scripting languages such as Python, JavaScript, or Java for test script development.
Tools: Familiarity with Jira for defect tracking, Confluence for documentation and CI/CD tools.
General Skills
Problem-Solving: Excellent analytical skills with meticulous attention to detail when troubleshooting complex system integrations.
Communication: Strong interpersonal skills to collaborate effectively with diverse technical and non-technical teams.
Why You’ll Love Working with Us?
Work with cutting-edge technology in a collaborative, global team
Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
We’re Great Place to Work Certified (4 years in a row!).
Hybrid work model (3 days in office – Prestige Tech Pacific).
Interview Process:
Tech Round 1: Panel round for technical assessment
Tech Round 2: With business analyst on Collaboration and Communication
Hiring Manager Meeting : Director RoundTeam, values & culture check.
Final Round: Chat with HR/Senior Leadership.
Skills Required
- 4+ years experience in Quality Assurance
- 4+ years supporting enterprise SaaS applications
- Salesforce experience (includes CPQ, Certinia, Sales and Service Cloud)
- NetSuite experience
- Workato integration testing experience
- Proficiency with Agile and Scrum methodologies
- Scripting for test automation (Python, JavaScript, or Java)
- Familiarity with Jira, Confluence and CI/CD tools
- Domain knowledge of Lead-to-Quote, Quote-to-Cash, Procure-to-Pay, Support/Services workflows
- Knowledge of automation tools (Selenium, Copado or specialized SaaS testing tools)
- Experience in software technology provider or e-commerce retail domain
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
