QA Developer- Salesforce

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For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

We are looking for a detail-oriented Senior/Lead Salesforce Developer/QA who will be responsible for reviewing code from development team, testing, validating, and ensuring the quality of Salesforce implementations. The ideal candidate will have a strong background in Salesforce administration or development and a keen eye for spotting discrepancies in system performance, data integrity, or intended functionality. This position will consist of approximately 20% coding, 20% business acumen, 60% QA/Testing.

Job Description

Key Responsibilities:

• Peer Review of Code: Review code written by vendor development team and ensure it meets code quality standards and best practices.
• Test Planning & Execution: Develop and execute detailed test plans, test cases, and scripts for Salesforce customizations including code, flows, and integrations.
• Quality Assurance: Perform manual and automated testing to identify bugs, errors, or discrepancies in the Salesforce environment. Ensure all aspects of functionality, performance, and usability standards are met.
• Defect Management: Document, track, and manage defects using Jira. Collaborate with developers to resolve issues, ensuring all issues are addressed prior to UAT and product release.
• Test Automation: Create automated scripts utilizing tools such at UIPath or Selenium
• Regression Testing: Conduct thorough regression testing after each release and update to ensure existing functionality remains unaffected.
• User Acceptance Testing (UAT): Coordinate with end-users to perform UAT, gather feedback, and ensure the software meets user requirements and expectations.
• Documentation: Create and maintain documentation related to testing procedures, findings, and solutions.
• Continuous Improvement: Stay updated with the latest Salesforce features and testing methodologies. Recommend improvements to testing processes and tools.
• Compliance and Security: Ensure all testing aligns with compliance standards specific to the industry (like SOC 2, GDPR, HIPAA if applicable) and Salesforce security best practices.

Requirements:

• Experience:
  • Minimum of 5-7 years of experience in Development, Delivery, QA testing, with a majority focused on Salesforce.
  • Experience with Salesforce configurations, customizations, and understanding of Salesforce Sales and Service data models.
  • Strong Salesforce business analysis skills and experience with focus on helping business improve their processes and efficiency in Salesforce
  • Sales Cloud and Service Cloud familiarity
• Technical Skills:
  • Proficient in Salesforce administration and development.
  • Experience with test automation tools like Selenium, UIPath, or Salesforce's own testing framework.
  • Knowledge of API testing for integration purposes.
• Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication skills for writing documentation and interacting with cross-functional and business teams.
  • Ability to work independently and in a team environment.
• Salesforce Certifications:
  • Salesforce Certified Administrator, Salesforce Certified App Builder, or Salesforce Certified Platform Developer are required to demonstrate technical knowledge of the platform
• Mindset: Candidate needs to have growth-mindset, open to new challenges and opportunities, go-getter, self-motivated, flexible and adaptable to the changing needs of our business and technology landscape; continuously improving.
• Team Player: Candidate needs to have ‘can-do’ attitude and be a great team player

Preferred:

• Education: Bachelor's degree in Computer Science, Information Systems, or related field
• Certifications: Salesforce Certified Platform Developer I
• Technical Skills:
  • Familiarity with SOQL, SOSL, Apex, JavaScript, and Flows
• Experience: Marketing Cloud, Financial Services Cloud preferred