The IT Quality Lead (AVP) is a senior technical leadership role responsible for designing, implementing, and scaling comprehensive test automation strategies and frameworks across our application ecosystem. This role combines hands-on framework architecture with technical leadership, driving engineering excellence, and integrating automated testing into our CI/CD pipelines to support rapid, high-quality software delivery.
Key Responsibilities:
- Automation Strategy & Architecture: Design, build, and maintain scalable, robust, and reusable test automation frameworks (UI, API, and Mobile) from scratch.
- Technical Leadership: Lead and mentor a team of QA and automation engineers, establishing coding standards, conducting code reviews, and driving best practices in test engineering.
- CI/CD Integration: Collaborate with DevOps and Development teams to integrate automated test suites into CI/CD pipelines (Jenkins/Tekton), establishing automated quality gates for continuous deployment.
- Test Planning & Execution: Define test automation roadmaps, estimate automation efforts, and collaborate with product owners to align testing with sprint goals in an Agile environment.
- Metrics & Reporting: Establish, track, and report on key quality and automation metrics (e.g., test coverage, execution pass rates, defect leakage) to senior stakeholders.
- Risk & Compliance: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding assets by driving compliance with applicable laws, rules, and regulations.
Qualifications:
- Experience: 8+ years of experience in software quality engineering, with at least 5 years of hands-on experience in test automation framework development.
- Programming Languages: Strong proficiency in at least one object-oriented programming language (e.g., Java, Python, C#) or JavaScript/TypeScript.
- Automation Tools: Hands-on expertise with industry-standard automation tools such as Selenium WebDriver, Cypress, Playwright, or Appium.
- API Testing: Proven experience in automated API testing using RestAssured, Postman, or Karate.
- DevOps & Tools: Solid understanding of CI/CD concepts and tools (Jenkins, Git, Bitbucket, Tekton) and containerization (Docker, Kubernetes/OpenShift).
- Database Skills: Strong proficiency in writing complex SQL queries for data validation and backend testing.
- Methodology: Deep understanding of Agile/Scrum methodologies and Behavior-Driven Development (BDD) / Test-Driven Development (TDD) practices.
Education:
- Bachelor’s/University degree in Computer Science, Information Technology, or equivalent experience.
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Job Family Group: Technology------------------------------------------------------
Job Family:Technology Quality------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 8+ years of experience in software quality engineering
- At least 5 years of hands-on experience developing test automation frameworks
- Proficiency in at least one object-oriented programming language such as Java, Python, or C#, or JavaScript/TypeScript
- Hands-on expertise with Selenium WebDriver, Cypress, Playwright, or Appium
- Experience with automated API testing using RestAssured, Postman, or Karate
- Understanding of CI/CD concepts and Jenkins, Git, Bitbucket, or Tekton
- Experience with Docker, Kubernetes, or OpenShift
- Proficiency writing complex SQL queries for data validation and backend testing
- Understanding of Agile/Scrum methodologies and BDD/TDD practices
- Bachelor's or university degree in Computer Science, Information Technology, or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
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