Job Summary
We are looking for experienced Microsoft Dynamics 365 CRM developers, solution architects and technical specialists to support the development and continuous enhancement of a complex, highly customized enterprise CRM environment. The required support covers both hands-on software development and solution architecture, including the design and implementation of new CRM functionalities, enhancement of existing solutions, integration with surrounding systems, and continuous improvement of the technical architecture and codebase. Depending on the individual profile, candidates may bring deeper expertise in one or several of the following areas:
Job Description
Responsibilities:
- Microsoft Dynamics 365 CRM development and solution architecture, ideally in complex enterprise environments
- Strong hands-on development capabilities and experience with customized Dynamics 365 solutions
- Dynamics 365 Sales, including Lead and Opportunity Management and implementation of complex business processes and business logic
- Dynamics 365 Marketing / Customer Insights - Journeys and Event Management
- Modern Microsoft Dynamics and Power Platform technologies, including PCF Controls, Custom Pages and Power Platform
- Design and implementation of interfaces and system integrations, including complex data models and data flows between Dynamics 365 and surrounding systems
- Data quality management, including analysis and resolution of inconsistencies across integrated systems
- Experience with identity and access management solutions such as Microsoft External ID
- Power BI and reporting in combination with Dynamics 365 data
- Design and implementation of frameworks, reusable components and technical architecture patterns
- Experience with large-scale migrations, refactoring and modernization of complex codebases
- Application of modern software engineering principles with a strong focus on code quality, maintainability, scalability and performance
- Experience with Microsoft Copilot and AI capabilities within the Microsoft ecosystem
- Knowledge of modern AI integration approaches, including Model Context Protocol (MCP) and MCP Servers, is an advantage
Candidates do not need to cover all listed areas individually. We are also open to a combination of complementary profiles that together provide the required capabilities.
For senior and architect-level profiles, hands-on development experience is important, as the required support combines architectural responsibility with practical implementation.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Skills Required
- Bachelor's degree or equivalent combination of coursework and experience
- 7-10 years of relevant work experience
- Experience with Microsoft Dynamics 365 CRM development and solution architecture
- Hands-on development experience with customized Dynamics 365 solutions
- Experience with Dynamics 365 Sales, lead and opportunity management, and complex business processes
- Experience with system interfaces, integrations, data models, and data flows
- Experience with data quality management and resolving inconsistencies across integrated systems
- Experience with Power Platform, Power BI, identity and access management, migrations, refactoring, or modernization
Comcast Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, virtual care, healthcare advocacy, and mental‑health resources, which are highlighted as comprehensive. This area is frequently portrayed as a standout component of the package.
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Retirement Support — A 401(k) program with a company match (reported as dollar‑for‑dollar up to 6%, with vesting) is emphasized as a strong element of total rewards. Retirement features are consistently referenced as a meaningful part of overall compensation.
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Parental & Family Support — Paid parental leave for primary and non‑primary caregivers, fertility/family‑forming assistance, adoption/surrogacy reimbursements, and caregiving resources are described as part of a broad suite. The breadth of family support is repeatedly underscored as a strength.
Comcast Insights
What We Do
Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create, we bring people together, globally. Our people think the world of our work, and that’s why our work is the best in the world.
Why Work With Us
We believe you can achieve extraordinary things when you feel connected - to the work you do and who you do it with. From the platforms we provide to millions of people, to the content and experiences we create - we bring our customers, viewers and teammates closer together across the globe.
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