Position: QA Analyst
Office Hours: Monday – Friday, 9:00AM – 5:00PM (Hybrid - Greater NYC area)
POSITION OBJECTIVES
The main purpose of this role within the company is ensure a high-quality, bug-free user experience for both external, client facing systems (web-apps) and internal, business line used systems (win-apps). To ensure our products meet the business requirements, and functionality required by users. The testing process will include identifying test scenarios. Analyzing business requirements and create/execute test cases/plans. Reporting clear test results, and test status to the various teams. We are looking for a motivated candidate who likes working in a fast-past environment that looks to maximize our Agile Scrum methodology by implemented inline QA testing.
ROLES AND RESPONSIBILITIES
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Fully understand how users (experienced and inexperienced) may use the system so you can accurately represent the client experience.
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Test software to ensure products meet design specifications and functionality requested by users.
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Work closely with development, business and project management teams to complete requirements and projects that will introduce new features and functionality to all our applications.
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Develop, maintain and execute manual test cases, test scenarios and test plans
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Report, track, and monitor defects in Jira and Confluence.
QUALIFICATIONS / REQUIREMENTS
- Minimum 3-6 years of recent professional Software QA experience
- Knowledge of QA processes, methodologies and procedures
- Understand database structure and working knowledge of SQL is required
- Knowledge of Windows OS, and MS Office Applications (Excel, Word)
- Experience testing both Windows and Web-based applications
- Attention to detail and “test to break” attitude
- Strong organizational, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Familiar with testing types and techniques: black box, functional, regression, smoke, cross browser
- Experience testing in all browsers and all versions: IE, Edge, Firefox, Chrome, Safari
- Familiar with SDLC process and the role of QA in it
- Experience working in Finance industry (Plus)
- GlobeTax is unable to provide employment sponsorship for this position at this time or in the future.
INFORMATION SECURITY ROLES & RESPONSIBILITIES
The QA Tester is responsible for:
- Adhering to policies and procedures pertaining to the protection of confidential data
- Reporting actual or suspected vulnerabilities that could impact the confidentiality, integrity, or availability of confidential data
- Maintaining and supporting compliance with security policies
- Attending regular security training sessions
ACCOMMODATIONS
- The role requires sitting for extended periods of time and the ability to speak and hear. Specific vision abilities include close vision for data entry.
- Reasonable accommodations may be made to ensure individuals with disabilities can perform essential functions. GlobeTax is an Equal Employment Opportunity Employer.
*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
*This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned;
*This job description is subject to change at any time
Skills Required
- Minimum 3-6 years of recent professional Software QA experience
- Knowledge of QA processes, methodologies and procedures
- Working knowledge of SQL
- Knowledge of Windows OS and MS Office applications (Excel, Word)
- Experience testing both Windows and Web-based applications
- Attention to detail and test-to-break attitude
- Strong organizational, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Familiarity with testing types and techniques: black box, functional, regression, smoke, cross-browser
- Experience testing in browsers: Internet Explorer, Edge, Firefox, Chrome, Safari
- Familiarity with SDLC process and the role of QA
- Experience working in Finance industry
What We Do
Globe Tax Services, Inc. (GlobeTax) is a leading third-party provider of cross-border withholding tax recovery and relief solutions. The company helps investors, issuers, and financial institutions maximize investment returns by managing withholding tax relief and recovery challenges across the global custody chain, including procuring documentation, monitoring income, and filing reclaim applications to ensure all possible tax entitlements are returned.









