Senior Quality Assurance Analyst

Posted 5 Days Ago
Be an Early Applicant
Getzville, NY, USA
In-Office
26-43 Hourly
Senior level
Fintech
The Role
Monitors and conducts complex audits within a bank, particularly post-approval lending activities, to ensure compliance with policies, processes, and regulations. Identifies deficiencies and trends, reports findings, recommends process improvements, and supports approved corrective actions. Serves as a subject matter expert, provides guidance and training, maintains audit records, and escalates risk-related issues to management.
Summary Generated by Built In
Overview:

Monitors and/or completes audits of activities of a more complex nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.  Communicates findings to appropriate parties to mitigate recurring issues of the same nature.  Identifies trends in discovered issues and recommend and assists in implementing approved solutions to address.  Provides guidance and training to less experienced  personnel.Manages the monitoring and/or completing of audits for an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.  Manages the communication of findings to appropriate parties to mitigate recurring issues of the same nature; communicates with management as required.  Ensures the identification of trends in discovered issues and the development and implementation of approved solutions to address.

Primary Responsibilities:
  • Monitor and/or complete audits of activities of a more complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations.
  • Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
  • Maintain records of discovered deficiencies.  Complete regular reporting on these activities.  Identify trends in the data and recommend and assist in the implementation of changes in policies and processes to address these.
  • Maintain a thorough and current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
  • Identify potential areas for process or procedural improvements.  Make recommendations and assist in implementing those approved.
  • Serve as subject matter expert on these activities and provide guidance and training to less experienced personnel.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Scope of Responsibilities:

This role monitors and/or completes audits of activities of a more complex nature, often focusing on the post-approval process within a lending function.

Supervisory/Managerial Responsibilities:Education and Experience Required:

Associates' degree and a minimum of 3 years' work experience in the area supported, or in lieu of a degree a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' work experience in the area supported

Strong analytical skills

Strong verbal and written communication skills

Proficiency with pertinent spreadsheet, word processing, database and presentation software

Detail-oriented

Education and Experience Preferred:

Bachelor's degree

Prior experience providing written or verbal feedback

Physical Requirements:

N/A

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationGetzville, New York, United States of America

Skills Required

  • Associates degree and at least 3 years of work experience in the supported area
  • Alternatively, a combined minimum of 5 years of higher education and/or work experience, including at least 3 years in the supported area
  • Strong analytical skills
  • Strong verbal and written communication skills
  • Proficiency with spreadsheet, word processing, database, and presentation software
  • Detail-oriented
  • Bachelors degree
  • Prior experience providing written or verbal feedback

M&T Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.

  • Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
  • Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
  • Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.

M&T Bank Insights

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The Company
HQ: Buffalo, NY
21,590 Employees
Year Founded: 1856

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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