The Role
As a QA Analyst at Sword Health, you will develop and maintain quality assurance processes, test software products, identify defects, collaborate with teams, and document testing results.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Do you have a passion for maintaining exceptional product quality? Become a valuable member of our dynamic team as a proficient Quality Assurance professional, where you will be instrumental in upholding the highest standards through detailed testing and precise attention to detail.
What you’ll be doing:
- Develop, implement and maintain quality assurance processes and procedures;
- Test software products to ensure they meet quality standards;
- Identify defects and track issues through resolution;
- Collaborate with team members to ensure that quality standards are met;
- Document testing results and report on defects to the development team;
- Participate in code reviews and contribute to the development of coding standards and best practices.
What you need to have:
- Minimum of 2 years of experience as a QA Analyst/Tester;
- Experience in Mobile products/services;
- Experience in test case design, creation, execution, and report;
- Exposure to tools like Postman, JIRA, Git, and some test management tools (i.e.: TestRail, X-Ray, Zephyr, etc.);
- Solid knowledge of software testing;
- Good analysis, organization, communication, and teamwork skills;
- A dynamic and critical spirit;
- Ability and taste for learning;
- Autonomy and initiative;
- Good level of English.
What we would love to see:
- QA certification or equivalent accreditation (e.g. ISTQB);
- Understanding of test automation;
- API testing experience.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
- To get to know more about our Tech Stack, check here.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
Git
JIRA
Postman
Testrail
X-Ray
Zephyr
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
