The Role
The QA Analyst will collaborate with engineering teams to develop and execute QA test plans, ensure product quality, and document testing results.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
We are looking for a QA Analyst to join our Growth team. You will collaborate closely with several departments to execute and validate test cases per quality requirements and suggest modifications to specified quality standards. You will be responsible for ensuring the finished product satisfies the quality requirements and is fully functional and user-friendly.
The Growth team at Sword Health expands our reach, generates demand, and enhances the experience of members and future clients. We create meaningful connections, ensuring those who can benefit from our solutions are engaged and have a seamless experience from their first interaction. Through innovative strategies and compelling storytelling, we build relationships that drive impact and results. By blending creativity with data, we continuously refine our approach to maximize growth and deliver measurable outcomes.
What you’ll be doing:
- Collaborate with engineering teams to develop and execute QA test plans that improve quality by design.
- Develop, implement and maintain quality assurance processes and procedures.
- Test software products to ensure they meet quality standards.
- Identify defects and track issues through resolution.
- Collaborate with team members to ensure that quality standards are met.
- Document testing results and report on defects to the development team.
- Creating and maintaining documentation and tutorials.
- Proactively and clearly reports status and quality risks to partners and team for the work that the engineer directly owns and it's able to leverage basic quality metrics effectively when doing this.
What you need to have:
- At least 2-3 years of experience as a QA Analyst.
- Experience in testing Web software and APIs.
- Experience in test case design, creation, execution, and report.
- Exposure to some tools like Postman, JIRA, Git, Xray, Jenkins.
- Solid knowledge in software testing.
- Good analysis, organization, communication, and teamwork skills.
- A dynamic and critical spirit.
- Strong problem-solving skills.
- Keen attention to detail.
- Ability and eagerness to learn.
- Autonomy and initiative.
- Passion for developing novel and unique systems that have a direct impact in people’s lives.
- Natural leadership, winning personality and a drive to disrupt.
- Excellent written and verbal communication skills in English.
What we would love to see:
- QA certification or equivalent accreditation (e.g. ISTQB).
- Experience with usability testing.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
APIs
Git
Jenkins
JIRA
Postman
Web Software
Xray
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
