QA Analyst Ecom UAT (Fashion)

Metyis is growing! We are looking for a QA Analyst Ecom UAT with +3 years of experience, to join our technology team in our Digital Campus in Porto.

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

• Develop your professional career working with one of the major brands in the fashion industry

• Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics

• Driving high-impact insights enhances decision-making across the entire organization

• Driving brand equity and digital sales through enhanced digital experiences

• Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change

• Become part of a fast-growing international and diverse team

We are looking for a QA Analyst Ecom UAT (m/f/d) in the Global Customer Engagement department who will ensure that the Hugo Boss In-Store App, Customer Account, and Loyalty program meet business requirements and objectives. Key responsibilities for the role:

• Define test structure, processes and test documentation standards for the project or product

• Develop comprehensive test plans and test cases tailored to address specific business needs and use cases, including test data

• Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components across departments

• Plan and execute regression tests, ensuring that new changes do not negatively impact existing functionalities 

• Perform integration testing with third parties via agreed test plans and manage third party defects to ensure a timely resolution

• Ensure data quality by incorporating data crosschecks with other platforms

• Coordinate bug fixing and provide regular updates to stakeholders on discovered issues and their resolution status

• Monitor and report the status and progress of each test phase to different stakeholders and test coordinator

• Ensure thorough documentation of processes, best practices and lessons learned for future reference

• Develop and maintain a tester training and train testers and create and maintain release documentation to be understood for different company levels

• Collaborate closely with Ecommerce colleagues, Product Owners, IT counterparts and key users to understand business requirements, user stories, and acceptance criteria 

• Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches (e.g. incorporate automation testing strategies) 

• Bachelor's degree in IT or economics

• Proven experience (minimum 3 years) as a QA Analyst Ecom UAT

• Fluent in English  

• Experience in test planning, execution and reporting best practices

• Proven knowledge of bug tracking systems and test management tools, ideally using Azure DevOps Test Plans

• Effective communication with the ability to liaise between technical, business & management stakeholders

• Strong understanding of business processes and workflows

• Previous experience in Customer Master Data Management, Customer Relationship Management and Loyalty Programs is a plus

• Experience in test automation strategy and low-code test automation tools is a plus

At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.