Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Join Five9 Tools and Monitoring team for an exciting opportunity play a role in maintaining Five9’s Cloud Call Center Services and Application Delivery. The goal of the Tools and Monitoring team is to provide the Cloud Operations team the tools needed to maintain highest possible availability of the Platform. This position requires the coding skills to create applications, automation and monitoring scripts for our internal needs and support already existing apps.
Please note this is a 12 month contract position
Key Responsibilities:
- Create / maintain Python and deploy web applications using Django
- Create / maintain Python scripts that collect monitoring data and provide task automation
- Perform code review
- Optimize and refactor existing code
- Work with other engineers to containerize applications to deploy on kubernetes and docker.
- Perform routine maintenance on our various monitoring platforms.
Required Skills:
- 2+ years of Python Web development using Django and Asyncio framework
- Advanced knowledge of Git / Gitlab
- Advanced knowledge of setting up Highly Available application using technologies like load balancers nginx/ keepalived
- Knowledge of multithreading concepts
- Good understanding of MySQL databases
- Strong analytical and problem-solving skills.
- Good communication skills
- Team player
Desirable Skills:
- Experience operating python applications in docker / Kubernetes
- Experience deploying applications into public cloud
- Development on Uvicorn / Gunicorn
- Experience of work with JavaScript. Our existing applications has backend on Python and frontend on JS
- AWS / GCP experience
- Understand and experience working with messaging systems (Kafka, Redis)
#LI-ND1 #-LI-REMOTE
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Five9 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Five9 and has not been reviewed or approved by Five9.
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Healthcare Strength — Employer-paid employee premiums, multiple plan options, and broad coverage across medical, dental, vision, disability, FSAs, and EAP are emphasized as core elements of the package. These features position healthcare as a standout component of total rewards.
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Equity Value & Accessibility — Equity grants and an ESPP are highlighted as meaningful parts of total compensation. Feedback suggests these stock components can materially enhance overall pay when company performance is favorable.
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Fair & Transparent Compensation — Public job postings include salary ranges and company materials describe formal peer benchmarking of pay. These practices indicate structure and visibility around compensation decisions.
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What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
