PXT Program Manager-Business Operations

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!  

Build the foundation that powers the team taking care of the people building the future in space. 

Blue Origin was founded on a vision of millions of people living and working in space for the benefit of Earth. The People Experience Team (PXT) makes that mission possible by supporting the people who design, build, and fly our vehicles, across Employee Relations, Labor Relations, HR Compliance, performance management, and frontline HR service delivery. Gradatim Ferociter: step by step, ferociously. 

As part of a hardworking team of HR specialists, partners, and leaders, you will build and own the foundational programmatic work across PXT, as the program management and business operations Program Manager. You will own process optimization across the team, establish the rhythm of the business, design the inspection mechanisms that keep us accountable to our goals, and use data storytelling to show leaders where we are, what is working, and where to act next. 

You will be the connective tissue across PXT and our cross-functional partners in Finance, Legal, Security, IT, Talent Acquisition, Total Rewards, and People Analytics. You will bring structure to complex and fast-moving work, use data and AI to simplify how the team operates, and free our HR professionals to focus on the high-judgment work that matters most. 

Special Mentions 

• Travel expected up to 30% per quarter

• Relocation provided 

Responsibilities include but are not limited to: 

• Build the foundational programmatic infrastructure for PXT, including program charters, intake and prioritization, roadmaps, governance, and standard operating procedures 

• Own process optimization across PXT, mapping current-state workflows, identifying gaps and inefficiencies, and designing scalable, standardized processes using lean and continuous improvement methods 

• Establish and run the PXT rhythm of the business, including annual and quarterly planning, goals, weekly and monthly business reviews, leadership staff meetings, and executive memo writing 

• Design and operate inspection mechanisms, such as metric reviews, program health checks, audits, and action-item tracking, that create accountability and surface issues early 

• Own PXT data and reporting end to end, including defining metrics, building data models, and ensuring data quality and integrity across Workday, HR case management, and other PXT systems 

• Pull, analyze, and synthesize workforce, case, and program data to identify trends, root causes, and opportunities 

• Lead data storytelling for PXT, turning analysis into clear narratives, dashboards, and recommendations that drive decisions with the CPO, and senior leaders 

• Build and maintain PXT dashboards, scorecards, and KPIs that measure service levels, case volume and cycle time, workforce trends, and program outcomes 

• Drive end-to-end program management for strategic PXT initiatives, from scoping and business case through launch, adoption, and post-launch inspection 

• Build strong cross-functional partnerships with Finance, Legal, Security, IT, Talent Acquisition, Total Rewards, and People Analytics to align priorities, resolve dependencies, and deliver shared outcomes 

• Partner with Finance on the PXT Workforce Operating Plan, including headcount planning, and resource allocation 

• Champion AI and automation across PXT, identifying use cases in intake, reporting, knowledge management, and workflow, and leading pilots from concept to scaled adoption 

• Partner with Legal, IT, and Information Security to ensure AI tools and HR technology meet governance, privacy, and confidentiality requirements 

• Lead change management and communications so new processes, mechanisms, and tools land well with HR teams, leaders, and employees 

• Manage program risks, dependencies, and decisions, and escalate early with clear options and recommendations 

Minimum Qualifications 

• Bachelor's degree in business, Human Resources, Operations, or a related field, or
• equivalent experience 

• 7+ years of experience in program management, business operations, strategy, or chief of staff roles.

• Experience building foundational programs, processes, and operating mechanisms from the ground up 

• Experience leading process optimization and continuous improvement efforts that delivered measurable results 

• Experience establishing a rhythm of the business, including planning cycles, goal setting, business reviews, and inspection mechanisms 

• Knowledge of and experience using data and analytics, including advanced Excel, Google Sheets, and experience using dashboards in tools such as Tableau, Power BI, or Workday reporting 

• Demonstrated ability to pull, clean, analyze, and visualize data from multiple sources, and to define metrics that drive decisions 

• Skilled in data storytelling in verbal and written communications.

Preferred Qualifications 

• Experience in aerospace, defense, advanced manufacturing, or technology 

• PMP, PgMP, Lean Six Sigma, or Prosci change management certification 

• 2+ years' experience supporting HR or working in an HR organization.
• Ability to distill complex information into clear executive-level narratives.
• Experience with Workday HCM and HR case management platforms such as ServiceNow HRSD 
• Experience with working knowledge of SQL and building dashboards in Tableau or other data visualization tools.

• Experience with Python or R for data analysis and automation 

• Ability to build cross-functional partnerships, influence without authority, and drive alignment across senior stakeholders 
• Sound judgment and discretion handling sensitive and confidential information 
• People analytics experience, including workforce planning models and HR metrics 

• Hands-on experience deploying AI, automation, or low-code tools in an HR or operations setting 

• Experience supporting Employee Relations, Labor Relations, or HR Compliance programs 

• Management consulting experience 

Base Pay Range for:

Other site ranges may differ

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

• Required for all positions: Blue’s Standard Background Check
• Required for Certain Job Profiles:  Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include:  Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off:  Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [email protected]. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.