PX Manager - Analytics, Operations & EF Client Facing

Posted 5 Days Ago
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New York City, NY
Hybrid
96K-161K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
The PX Manager will lead PX operations, provide data-driven workforce insights, and advise leaders on organizational effectiveness and change management.
Summary Generated by Built In
Use Your Power for Purpose
At Pfizer, the People Experience division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Whether you are supporting our colleagues directly or working behind the scenes, your contributions will be vital in making Pfizer a place where everyone can thrive.
Role Overview
The PX Manager - Analytics, Operations & EF Client Facing is responsible for ensuring PX operations for the Enabling Functions run smoothly, data and insights are leveraged effectively, and leaders are supported with strategic people solutions. This role leads PX operations and reporting, translates data into actionable workforce insights, and partners with managers and leaders to strengthen performance, engagement, and organizational effectiveness.
Key Responsibilities
PX Analytics & Operations Leadership
  • Manage PX systems and processes to ensure accuracy, simplicity, and continuous improvement.
  • Develop and deliver clear workforce reporting (headcount, turnover, hiring, engagement trends, etc.) that enables leaders to make informed decisions.
  • Introduce technology-driven enhancements and automation to improve PX service delivery and employee experience.
  • Track PX service delivery metrics and resolve escalated issues to ensure high-quality support for employees and managers.

Workforce Insights & Reporting
  • Provide timely and practical PX reporting tailored to business needs, ensuring leaders can act on data without unnecessary complexity.
  • Collaborate with Finance and other partners to align workforce reporting with business and financial priorities.
  • Identify trends in retention, mobility, and engagement, offering targeted recommendations to improve outcomes.

Client Facing/Business Partnering & Advisory
  • Serve as the PX partner for Enabling Functions client groups, building strong relationships with leaders and managers.
  • Provide coaching and guidance on workforce planning, talent management, organizational design, and employee relations.
  • Translate PX policies and strategies into practical solutions that fit the business context.
  • Act as a trusted advisor, supporting leaders in navigating change, building capability, and creating a positive employee experience.

Change Leadership & Culture
  • Support organizational change with clear, transparent, and people-centered communication.
  • Champion inclusion, accountability, and engagement in all PX activities.
  • Lead initiatives that enhance the employee experience and align with organizational values.

Critical Skills & Competencies
  • Operational Excellence: Strong understanding of PX processes and systems, with a focus on continuous improvement and simplification.
  • Data Savvy: Ability to collect, interpret, and communicate PX data clearly for non-PX audiences.
  • Client Partnership: Skilled at building trusted relationships and providing credible, solution-oriented guidance to leaders.
  • Change Agility: Able to guide individuals and teams through transitions with clarity and empathy.
  • Influence & Communication: Strong interpersonal and communication skills, able to influence at multiple levels of the organization.
  • Collaboration: Works seamlessly across PX, Finance, and business functions to deliver cohesive support.

Factors for Success
  • Balancing strong operational delivery with strategic business partnership.
  • Using data and reporting to create clarity and drive action.
  • Building credibility with both business leaders and employees.
  • Simplifying processes and improving the colleague experience.
  • Bringing forward innovative, practical ideas that support both business performance and people outcomes.

Qualifications
  • Bachelor's degree in Human Resources, Business, or related field (Master's preferred).
  • 4+ years of progressive PX experience, including exposure to both operations and business partnering.
  • Proficiency with PXIS platforms (Workday, Visier, etc.) and reporting tools (Excel, Power BI, Tableau, etc.).
  • Proven experience working directly with leaders to influence decisions and support organizational change.

Other Details
  • Work Location Assignment: Hybrid
  • Last date to apply for job: October 14, 2025

The annual base salary for this position ranges from $96,300.00 to $160,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
People Experience

Top Skills

Excel
Power BI
Pxis Platforms (Workday
Tableau
Visier)

What the Team is Saying

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Anna
Esteban
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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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