Director, Integrated Insights & Strategy, Patient Solutions

Director, Integrated Insights & Strategy, Patient Solutions
Pfizer is seeking a Director of Integrated Insights & Strategy (IIS) that will lead strategic thought partnership to the Patient Solutions & Engagement team within Specialty Care (SC). This role will focus on characterizing and quantifying the post-Rx patient journey, optimizing the use of data and analytics, and crafting actionable solutions where gaps are identified to optimize patient access. Reporting to the Patient Solutions IIS Team Lead, this role will work closely with cross-functional teams to identify barriers and recommend high-impact improvements to improve patient access.
The ideal candidate will have a strong background in patient-based analytics, insights, and strategy, combined with a deep understanding of HUB and specialty pharmacy (SP) dynamics. They will demonstrate exceptional problem-solving abilities, strategic thinking, and the ability to navigate complex challenges while influencing diverse teams.
Patient Journey Analytics & Funnel Optimization

• Develop dashboard frameworks to consistently track and evaluate post-Rx patient journey performance across specialty brands, integrating HUB, SP, and other data sources.
• Identify and quantify patient drop off points along the journey and develop targeted recommendations to address key barriers.
• Arm the team with tools to better analyze and diagnose funnel inefficiencies, using data to guide decisions and prioritize efforts

Collaboration Across Teams

• Work side by side with patient access and reimbursement teams to interpret data, assess gaps, and refine strategies, including but not limited to SC Patient Solutions, Patient Services, Specialty Pharmacy Analytics (SAS) and Access Marketing.
• Facilitate collaboration between GCA, SAS, and patient solutions teams to align on data sources and methodologies
• Lead brand specific experience optimization projects in close collaboration with brand marketing, patient solutions and IIS brand strategy leads.

Strategic Insights & Reporting

• Provide actionable recommendations to the Patient Support Lead and broader specialty care teams, including executive leadership, informed by robust analytics and insights
• Ensure alignment between patient support strategies and patient goals.
• Integrate post-Rx patient journey insights and recommendations with strategic Quarterly Business Reviews, connecting patient journey dynamics with patient goals

Change Leadership

• Lead initiatives to define what "great" looks like for patient support insight generation and analytics
• Act as a thought leader to shape future frameworks and capabilities in HUB/SP data integration and performance measurement

Basic Qualification

• BA/BS in Marketing, Psychology, Mathematics, Statistics, or Engineering or a related field
• 8+ years in consulting, finance, market analytics, or market access roles
• Defined involvement in helping frame, design & execute solutions for challenging business situations
• Demonstrated self-starter with ability to influence senior stakeholders and lead cross-functional projects

Preferred Qualifications

• MS or MBA preferred
• Experience working with HUB/SP data and/or knowledge of HUB/SP patient flows and dynamics
• Experience developing dashboard frameworks for patient solutions or commercial teams
• Team-orientation and collaborative approach; outstanding listening skills and the ability to manage through influence
• Exceptional intellectual and analytical curiosity, a creative visionary who can drive innovation
• Sophisticated executive demeanor, comfortable functioning at the highest levels of organizations; excellent presentation skills, including strong verbal and writing capabilities
• Ability to work collaboratively in a team environment and to influence and drive change at all levels in an organization
• Ability to communicate complex ideas effectively - both verbally and in writing

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Work Location Assignment: Hybrid
Other Job Details:
Last day to apply: October 23, 2025
The annual base salary for this position ranges from $156,600.00 to $261,000.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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