Publishing Operations Manager

Company Description

Here at Gameloft, we create moments of happiness for our players all over the world through exciting gaming experiences. This is our mission, and it has been the same for over 20 years.

We are the proud creators of Asphalt, Dungeon Hunter, Modern Combat, and over 200 other great games. There is a game for everyone, and we are now expanding to cross-platform games on PC and consoles, with titles such as Disney Speedstorm and Disney Dreamlight Valley, to provide our players with even more amazing adventures. With more than 3,400 passionate Gamelofters across the globe, we take great pride in our differences and draw on them to create games just as diverse as we are.

If you’re looking for a new challenge and want to work with a bold and talented group of people, don’t hesitate to join the game!

Job Description

Job purpose

• Taking part in supervising titles with relevant Game Teams and other parties inside the company, with the target to maximize their profits.
• Supervising the titles assigned under his / her responsibility (including but not limited to processes, P&L, game development metrics, store presence, featuring requirements, etc) to deliver the projects on time with top quality Gameloft standard and following all platforms requirements.
• Be the owner in front of HQ and other related managers in regards to diverse topics related to the platforms managed for the titles under his / her responsibility

Principal Accountabilities

1. Resource Management:

• When applicable, work with Game Teams (PROD, QA, GD, GFX, etc) in order to plan the resource efficiently and optimize when possible for the projects assigned.
• When applicable, assist & advice Game Managers and Operations Managers concerning resource planning allocation / needs in order to ensure a smooth run of the operations.

1. Project Management and Support:

• Regularly checking with Game Teams about their project status to give necessary instructions or support to anticipate, prevent problems or find out solutions, ensuring that all projects are delivered on-time and respecting the platform needs
• Actively reviewing the quality of the titles under his / her responsibility to ensure a smooth experience for the final user, respecting the company quality standards.
• Ensuring and monitoring that game health is stable. Play the role of trouble shooter and advising / supporting Game Teams in working process and / or emergencies with other studios and HQ for best efficiency. This includes but is not limited to: Servers, IAP, Ratings, Crashes, Sales, Alarms, etc.
• Constantly reviewing KPIs of the projects assigned under his / her responsibility to ensure a stable / growing environment for the product in all different platforms
• Having an innovative approach while proposing features and changes related to each platform, or even gameplay when possible, in order to adjust the metrics if situation requires it. This includes but is not limited to: Costs, Installs, DAU, PAU, ARPI, ARPDAU, etc.
• Ensuring efficiency in the implementations of new features / requests from HQ or other pertinent Managers in the respective projects assigned under his / her responsibility. Able to provide instant feedback real time of the status of it once requested.
• Able to work on some ad-hoc reports and macro assignations once the situation requires it, not only for the titles under his / her responsibility, but also covering the whole Operations division. This includes but is not limited to: R&D, metrics reports, etc.
• Having good understanding of not only the assigned games but also all tasks assigned in the whole division.
• Be the contact person of Game Managers / HQ / relevant Managers for centralizing and providing status of any issues related to the titles assigned under his / her responsibility; actively giving feedbacks, communicating and negotiating with them to get all needed information and elements to ensure smooth progress for the assigned projects on the managed platforms

Reporting

• Reporting actively and in proactive manner to Game Manager / Game Operations Director / Operations Management / HQ Top Management / Exec Producers and other transversal managers (PMM / PM / etc.).

Feedback

• Feedback the received builds in a meaningful manner towards the game teams, highlighting issues that might stop the production cycle or cause delays to the projects.

Qualifications

Knowledge about procedures and techniques for the managed platforms

• Knowledge of the concepts of game development - +10 years game design experience
• Basic technical knowledge of the platforms is a nice-to-have, but not necessarily required for starters. It is thought required to gain that knowledge in time.

1. Skills

• Service oriented: Able to act as a concierge to the Game Manager and related Worldwide Managers to offer the best possible service to deploy the products in an optimal manner
• Communication skill: Fact and metric oriented when explaining about technical and procedural issues; also diplomatic and flexible when negotiating with HQ / Worldwide Managers and other transversal managers.
• Organization skill: Able to use efficiently resources of the games under his responsibility. Able to document new topics and procedures when needed.
• Leadership: Inspire higher standards of performance on his respective Game Teams.
• Decision making: Act with integrity and always based on facts / metrics. Flexible but assertive in making decision to solve problem.

1. Attitude

• Open – minded: Demonstrate flexibility of thinking, while always remaining constructive.
• Team work: Works co-operative as a member of a team and is committed to the overall team / division objectives rather than his own interests.
• Strong commitment.

Additional Information

What Gameloft believes in

We play the good game for a better world. As a leader in the industry, we want to use the power of video games as a force for positive change. If you join us, you’ll have plenty of opportunities to help the environment, make a difference in communities and build a more inclusive world.

Why Join the World of Gameloft?

• Because you want to be part of an exceptional experience within a company that is constantly growing!
• Because you want to work with talented people who are industry pioneers!
• Because you want to be part of an international environment with daily contact with other countries & cultures!
• Because you want to work in an inclusive equal opportunity workplace!
• Or, just because you’re looking for a great place to work!

Benefits:

• Hybrid Work (2 days/week from the office);
• 2 months/year of full remote to work from anywhere you want!
• Lunch tickets with the value of 40 RON/day;
• Day off for your birthday, your children`s birthday and company’s anniversary. Everyone is celebrated!
• Short Friday, so you can start your Weekend at 4pm!
• Medical subscription package, in partnership with Regina Maria Clinic;
• Unique creative and professional work culture that embraces diversity;
• Supportive working climate, a team with a free communication style;
• Bookster (borrow books for free, delivered in the office);
• All the usual perks: free coffee, free fruits, relaxation area, free gym at the office.

https://www.gameloft.com/gameloft-studios/bucharest