Public Safety Officer (Full-Time)
LOCATION:
Christiana Mall – Delaware, DE
PAY:
$18.00/hour
POSITION TYPE:
Full-Time
SCHEDULE:
Shifts and days off will vary based on business needs.
OVERVIEW:
We are hiring a Public Safety Officer to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS:
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
KEY RESPONSIBILITIES:
Security & Patrol
- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents
Monitoring & Reporting
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times
Safety & Compliance
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements
Customer Service
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
QUALIFICATIONS:
Required
- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
- State Guard license is required.
Preferred
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems
Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
Work Expectations
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION:
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
Driver's License, at least 1 year of driving experience, guard card
Pay Range$18.00/hour
Compensation & Benefits- Comprehensive medical, dental, vision, and STD insurance - 401(k) plan for future savings - Generous paid time off to recharge - Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues - Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources - Support for stress management, financial guidance, legal assistance, and family challenges - Commitment to mental and emotional well-being, fostering a thriving work-life balanceSkills Required
- Maintain professional image and deliver strong customer service
- Report to post on time in full uniform and follow post orders
- Patrol property or maintain fixed post, detect and report suspicious activity
- Monitor cameras and related equipment continuously as outlined in post orders
- Knowledge of emergency policies, procedures, and ability to respond to alarms and incidents
- Complete Daily Activity Reports, Log Book entries, and Incident Reports
- Working knowledge of life safety systems, fire panels, CCTV systems, elevator operation, and access control
- Strong oral and written communication skills
- Honest, alert, disciplined, and able to maintain constant vigilance
- Driver's License
- At least 1 year of driving experience
- Guard card (security license)
What We Do
Andy Frain Services leads in comprehensive security and event solutions, delivering reliable business security for offices, warehouses, plants, and facilities.
