Public Safety Investigator

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Public Safety Investigator

Department: Public Safety

Schedule: Full Time

POSITION SUMMARY:

Under direction of the Sergeant, the Detective will perform comprehensive criminal investigations, non-criminal investigations, law enforcement and crime prevention work, conduct interview and interrogations and prepare cases for prosecution, human resources or other purposes. Responsible for enforcing BMC policy, State, local laws and ordinances. Serves as liaison to external law enforcement agencies and courts. Provides support to supervisory/managerial staff and oversees operations as assigned. Assists with program development, system enhancement and training initiatives as assigned. Ensures the medical center’s core values as the basis for decision making and to facilitate the medical center’s mission.

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Works under the direction of the Public Safety Sergeant Detective or his/her designee, in coordinating investigations of incidents that occur on the properties of the Medical Center.
• Conducts criminal and special investigations, including domestic violence, burglaries, thefts, robberies, assaults, internal investigations as assigned.
• Responsible for the enforcement of BMC policy, City and State laws.
• Prepares case documentation for filing with the District Attorney and presents case evidence in Court as required.
• Coordinates with external law enforcement agencies, courts and others as needed.
• Interviews and provides support to patients, visitors, employees, students and staff as needed.
• May perform duties in other areas of the Police Department, when called upon to do so.
• Assists other Detectives with follow-up investigations, and is actively involved in the routine gathering of evidence, questioning of witnesses, apprehension of suspects.
• Provides information and guidance to the public/victims regarding case status and processes
• Coordinates and accompanies medical center staff to police agencies and the courts.
• Provides consistent direction to all employees and organizes investigations to reflect responsive, customer-service focused departmental standards.
• Maintains accurate and complete records on investigative assignments.
• Participates in and provides training to public safety and medical center staff as directed.
• Organizes activities in order to fulfill the medical center’s mission statements through the creations or revision of policies and procedures, goals and objectives, quality assurance and risk management programs as requested by the Manager of Investigation.
• Participates in meetings, committees, task forces, community forums and associations, etc. as requested.
• Provides assistance/resources to BMC staff or departments as requested
• Assists in preparing annual operating budgets and capital budget expenses.
• Recommends operations plans, including, but not limited to, the use of contracted services, scheduling methods, contingency actions, investigations, human resource functions, evaluations and labor issues.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes Boston Medical Center’s values as the basis for decision-making and to facilitate the hospital’s goals & mission.
• Performs other duties assigned by the Manager of Investigations.

JOB REQUIREMENTS

EDUCATION:

Associate or Bachelor’s Degree preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Must possess and maintain a License to carry a firearm (LTC) in the Commonwealth of Massachusetts.
• Must maintain a license to operate a motor vehicle in the Commonwealth of Massachusetts.
• Must possess and maintain P.O.S.T certification and/or appointable as a Special State Police under MGL c22, s63 or meet the physical, training and background requirements to become P.O.S.T. certified.

EXPERIENCE:

Minimum of two years of experience in any of the following areas:

• Criminal Investigation/prosecutions within a healthcare setting
• Employment in a security/police capacity in a large public institution
• Corporate or medical center security

KNOWLEDGE AND SKILLS:

• Modern police methods and procedures, including crime prevention techniques.
• Criminal law, with particular emphasis on apprehension, arrest, and custody of persons accused of misdemeanors and felonies.
• Rules of evidence pertaining to search and seizure and the preservation and presentation of evidence in court.
• Criminal investigation techniques and procedures, including crime scene investigation, interrogation, fingerprinting and photography.
• Familiarity with court decisions on arrest, search, interrogation procedures and the handling of suspects and prisoners.
• Maintains a clear understanding of the concepts and philosophy of Community Policing and Problem Oriented Policing.
• Use and care of firearms
• Knowledge of common computer software and technology including Microsoft Word, excel, power point, etc.
• Ability to learn and master department report management, dispatch and evidence and property procedures, systems and technology.
• Understanding of security alarm systems including card access and video image hardware and software.
• Must have all special skills or requirements included in the job description for a Security or Special Police Officer.
• Willingness to participate in professional associations involving hospital and school security and safety, including the American Society for Industrial Security (ASIS), the International Association for Healthcare Security and Safety (IAHSS) and International Association of College Law Enforcement Administrators (IACLEA).

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Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.