Public Relations Director

Posted 8 Days Ago
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Nashville, TN, USA
In-Office
Senior level
Transportation • Industrial
The Role
Directs public relations and stakeholder communications for a major construction and operations project. Leads public information strategy, media and digital communications, community outreach, public meetings, inquiry management, educational materials, stakeholder databases, documentation, and communication planning. Coordinates with project leadership, agencies, construction teams, civic groups, businesses, and community members while managing public relations staff and ensuring accurate, timely, consistent messaging.
Summary Generated by Built In
Join Ferrovial: Where Innovation Meets Opportunity

Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Ferrovial is also leading the development of the New Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges (IBEX 35). Ferrovial is included in globally recognized sustainability indices such as the Dow Jones Best-in-Class Index. We operate in more than 15 countries and have a workforce of over 22,000 professionals worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and Energy.  


Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.


Why Ferrovial?

  • Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
  • Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.    
  • Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
  • Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
  • Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
  • Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.

Job Description:

Overview:

The Public Relations Director is responsible for directing and managing the public relations and stakeholder communication process for the construction and operation of the project. This position provides leadership and oversight for public information, stakeholder engagement, community outreach, media and digital communications, public meetings, inquiry management, public education materials, communication planning, database maintenance, documentation, and coordination with project leadership, owners, agencies, civic groups, business groups, community members, corridor constituents, facility users, and other stakeholders. The Public Relations Director helps ensure project information is communicated accurately, professionally, consistently, and timely in alignment with project requirements, company standards, and Ferrovial expectations.

 

Responsibilities and Duties:

 

Public Relations Strategy and Stakeholder Communication

  • Direct and manage the process of keeping the general public and key stakeholders informed of the construction and operation of the project.
  • Develop, implement, and oversee public relations strategies, communication plans, stakeholder outreach efforts, and public information processes.
  • Provide leadership and direction for project messaging, construction updates, public notices, stakeholder communications, and community engagement activities.
  • Coordinate with project leadership, owners, agencies, construction teams, and other stakeholders to ensure public information is accurate, timely, and aligned with project needs.
  • Promote professional, transparent, and consistent communication with the public, corridor constituents, facility users, civic groups, business groups, and other interested parties.

 

Public Information, Media, and Digital Communications

  • Oversee the gathering, review, and distribution of construction updates, project timelines, traffic impacts, milestone information, and other public-facing project information.
  • Direct communication through applicable channels such as Highway Condition Reports, website postings, social media updates, notices, newsletters, presentations, and other communication materials.
  • Review public-facing materials for accuracy, clarity, alignment, and consistency with approved messaging and project requirements.
  • Support coordination of media inquiries, public information requests, communication updates, and project announcements as assigned.
  • Identify opportunities to improve public communications, digital content, outreach tools, and stakeholder awareness.

 

Public Meetings, Community Outreach, and Education

  • Organize, facilitate, and oversee public meetings, community education presentations, town halls, forums, civic group presentations, business group presentations, and related outreach events.
  • Develop or direct development of community education presentations, outreach materials, project updates, talking points, and supporting communication content.
  • Coordinate outreach event logistics, presentation materials, attendance information, stakeholder follow-up, and meeting documentation.
  • Help increase the public’s and key stakeholders’ knowledge of the project, its current status, construction impacts, and operational updates.
  • Represent the project professionally in public-facing settings and support productive engagement with community members and stakeholder groups.

 

Inquiry Management, Documentation, and Database Oversight

  • Oversee processes for receiving, logging, tracking, responding to, and forwarding comments, questions, and concerns from the general public and stakeholders.
  • Ensure public inquiries are routed to appropriate project staff and that timely follow-up is completed.
  • Direct maintenance and updating of databases for key stakeholders, corridor constituents, facility users, public contacts, and related communication records.
  • Coordinate archiving of public relations data, communication records, and public inquiry documentation with applicable Document Control personnel.
  • Help ensure public relations records, communication logs, stakeholder databases, outreach materials, and supporting documentation are accurate, organized, complete, and accessible to authorized personnel.

 

Leadership, Team Support, and Continuous Improvement

  • Lead, mentor, and support public relations staff, coordinators, administrators, consultants, and team members involved in stakeholder communication and public outreach.
  • Partner with project staff, supervisors, Document Control, construction teams, leadership, agencies, and other internal and external stakeholders to support public information needs.
  • Prepare, review, and provide public relations reports, communication updates, stakeholder summaries, meeting materials, and executive-level updates as needed.
  • Identify opportunities to improve stakeholder communication, public inquiry tracking, outreach coordination, documentation, customer service, and public relations workflows.
  • Demonstrate strong leadership, communication, organization, public speaking, professionalism, attention to detail, judgment, accountability, integrity, teamwork, and commitment to high standards.
  • Other unlisted duties will be assigned.

 

Qualifications:

  • Bachelor’s degree in Journalism, Communications, Public Relations, Marketing, Business Administration, or related field preferred.
  • Minimum of seven (7) years of progressive experience in public relations, communications, public affairs, stakeholder engagement, community outreach, or related roles preferred.
  • Experience in transportation, construction, infrastructure, public policy, government affairs, community relations, or major public-facing project environments preferred.
  • Strong knowledge of public affairs principles, stakeholder communication practices, community outreach methods, media coordination, website/content management, social media, and public meeting support.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint; experience with stakeholder databases, communication tracking tools, or content management systems preferred.
  • Proven leadership, written and verbal communication, public speaking, organization, customer service, attention to detail, professionalism, judgment, integrity, and ability to coordinate effectively with internal and external stakeholders.

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Ferrovial Construction US Corp. provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Ferrovial Construction US Corp. complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, leaves of absence, compensation, and training.

Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!

 

Ferrovial is an equal opportunity employer.  We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.

 

#WeAreFerrovial

Skills Required

  • Bachelor’s degree in Journalism, Communications, Public Relations, Marketing, Business Administration, or a related field
  • At least seven years of progressive experience in public relations, communications, public affairs, stakeholder engagement, community outreach, or related roles
  • Experience in transportation, construction, infrastructure, public policy, government affairs, community relations, or major public-facing project environments
  • Strong knowledge of public affairs principles, stakeholder communication, community outreach, media coordination, website and content management, social media, and public meeting support
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint
  • Leadership, written and verbal communication, public speaking, organization, customer service, attention to detail, professionalism, judgment, integrity, and stakeholder coordination skills
  • Experience with stakeholder databases, communication tracking tools, or content management systems
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The Company
HQ: Madrid
11,620 Employees
Year Founded: 2022

What We Do

Ferrovial is one of the world’s leading infrastructure operators, committed to developing sustainable solutions. Our company operates in more than 15 countries and has a workforce of over 24,000 professionals worldwide. Ferrovial is listed simultaneously on 3 stock markets: USA (Nasdaq), the Netherlands (Euronext Amsterdam), and Spain (IBEX 35), and is a member of the Dow Jones Sustainability Index and FTSE4Good

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