PTP Security Officer (56855)

Posted 14 Days Ago
Be an Early Applicant
97741, Madras, OR, USA
In-Office
18-21 Hourly
Entry level
Gaming • Retail • Travel • Hospitality
The Role
Monitor the Plateau Travel Plaza property, maintain a visible security presence, respond to incidents and emergencies, enforce company policies, communicate with guests and staff, document events, and report hazards or suspicious activity. The role requires professionalism, sound judgment, reliable attendance, availability for varied shifts, an Oregon driver’s license, gaming-license eligibility, background and drug-test clearance, and age 21 or older.
Summary Generated by Built In

Picture yourself being a visible and trusted presence—helping guests feel safe, supporting team members, and playing an important role in daily operations. The Plateau Travel Plaza is opening soon, and we are building a reliable security team to support our newly remodeled and expanded property, including our gaming floor, C‑store, and Three Teepees Café.

We are currently seeking a full-time Security Officer who is calm, observant, and professional. This full-time position is ideal for someone who enjoys working with the public, takes pride in maintaining a safe environment, and can respond appropriately to a variety of situations while providing respectful guest service.


What you’ll do

  • Monitor the property to help ensure the safety of guests, team members, and facilities
  • Maintain a visible security presence throughout the property
  • Respond promptly and professionally to incidents, concerns, or emergencies
  • Assist with enforcing company policies and procedures
  • Communicate clearly with guests, team members, and supervisors
  • Complete required reports and documentation accurately
  • Observe and report safety hazards or suspicious activity
  • Support a safe, respectful, and welcoming environment

Benefits, Compensation, & Perks

The starting wage for a Security Officer is $18.00 per hour, depending on experience (DOE), plus a shift differential for non‑standard hours, ranging from an additional $0.50 to $2.50 per hour, depending on the shift worked.

Eligible full-time team members also have access to a comprehensive benefits package that includes:

  • Health insurance with low deductibles for individuals and families
  • 401(k) retirement plan options
  • Employer-paid life and disability insurance
  • Flexible Spending Accounts (FSA)
  • And much more!

Plus:

  • One free meal per shift for all team members
  • Multiple employee appreciation events and programs throughout the year, including company-sponsored family fair days, movie nights, and monthly prize drawings

Benefits eligibility and offerings vary by position and employment status.

Qualifications

A few qualities we’re looking for:

  • Previous security or related experience preferred, but not required
  • Strong observation, communication, and customer service skills
  • Ability to remain calm and professional in stressful situations
  • Comfort working independently and making sound judgments
  • Reliable attendance and punctuality
  • Availability to work varied shifts, including nights, weekends, and holidays
  • Valid Oregon Driver’s License
  • Eligible for company vehicle insurance
  • Ability to obtain and maintain a gaming license
  • Ability to pass a criminal history background check and pre-employment drug testing
  • First aid and CPR certification a plus, but we will provide any required training and certification for the right candidate
  • Must be 21 years of age or older

Plateau Travel Plaza is a wholly owned and operated enterprise of the Confederated Tribes of Warm Springs. Tribal preference in hiring applies in accordance with CTWS Tribal policy; however, all qualified applicants are encouraged to apply and will be considered based on job‑related qualifications.

Skills Required

  • Previous security or related experience
  • Strong observation, communication, and customer service skills
  • Ability to remain calm and professional in stressful situations
  • Ability to work independently and make sound judgments
  • Reliable attendance and punctuality
  • Availability for varied shifts, including nights, weekends, and holidays
  • Valid Oregon driver's license
  • Eligibility for company vehicle insurance
  • Ability to obtain and maintain a gaming license
  • Ability to pass a criminal history background check
  • Ability to pass pre-employment drug testing
  • First aid and CPR certification
  • At least 21 years of age
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The Company
59 Employees
Year Founded: 1996

What We Do

Indian Head Casino & Plateau Travel Plaza is a tribally owned gaming and hospitality enterprise of the Confederated Tribes of Warm Springs in Central Oregon. Indian Head Casino offers blackjack, craps, roulette, slots, dining, and entertainment, while Plateau Travel Plaza in Madras provides fuel, convenience retail, food, truck parking, showers, laundry, and gaming services across its two Central Oregon locations.

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