When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Avalon of Lewis Center is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Hours needed are 4p-9p weekdays and 8a-2p or 2p-9p weekends- must be flexible and available to work weekends!
Benefits are available and vary by employment status. Some benefits offered are:
- Eligible for health benefits on the first of the month following 30 days of continuous employment!
- Vision & Dental insurance
- Life insurance
- Retirement plan/ 401K
- Tuition reimbursement
- PTO/ sick time off
- Holiday pay
- Free meal for staff
- Employee Recognition Program
Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
***Join us for open interviews every Wednesday 10a-12p and every Saturday and Sunday 10a-12p!!***
Pay starts at $16 depending on experience
We're actively seeking candidates who not only resonate with our hospitality promises but also embody them in every interaction:
- We greet you warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We anticipate your needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We make you feel important.
- We embrace and value our differences.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer & Drug-free Workplace
#nonclinical
Skills Required
- High school diploma or GED
- Familiarity with Microsoft Office Suite
- Excellent telephone communication skills
- Flexible availability for weekday evening and weekend shifts
What We Do
Eastcastle Place is a nonprofit Life Plan senior living community on Milwaukee’s East Side. It provides independent living alongside a full continuum of on-site services and care, including assisted living, memory care, skilled nursing, and rehabilitation. Its mission is to serve residents and families, support active and fulfilling lifestyles, and preserve residents’ dignity and independence. The organization also offers services, amenities, and programs for residents.
