We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.
Now’s your chance to join the best team in Brooklyn!
Brooklyn Public Library's Enhanced Young Adult Learning Program (EYALP) is designed especially for young adults ages 17 to 24 who would like to complete their high school equivalency and move ahead into higher education, job training, and the workplace of their dreams. Our goal is to apply a primary-person approach in helping achievers plan for their career and learning goals.
The mission of EYALP is to partner with young adults to cultivate literacy and numeracy foundations, move toward high school equivalency, and contextualize learning in growth industries—ranging from construction to entrepreneurship—to propel EYALP achievers toward satisfying and successful careers.
The EYALP is seeking a part-time Program Associate to provide administrative, recruitment, and community engagement support. The Program Associate works under the supervision of the Enhanced Young Adult Literacy Program Coordinator and performs general administrative functions for the program.
The Program Associate will be responsible for recruitment for our newly added NFTE entrepreneurship training combined with the current GED program, as well as registration of young adults at various sites. The Program Associate will help ensure participants are knowledgeable about free programs and resources that can alleviate barriers to completing their educational goals.
Additionally, this role will participate in and support various community engagement projects for young adults, helping to expand program visibility, strengthen partnerships, and promote civic involvement.
We are seeking someone passionate about making a difference in the community by supporting young adults to reach their fullest potential.
This is a part-time position. The salary for this position is $25/hr for up to a 19-hour workweek. This is a grant-funded position. Renewal is based on performance and funding availability through January 1, 2027.
Characteristics of a Successful Candidate
Commitment to the mission and goals of Brooklyn Public Library and EYALP
Ability to work cooperatively with peers and demonstrate strong communication skills
Strong initiative and problem-solving skills
Adaptability to changes throughout the workday/environment
Engagement approach and counseling techniques responsive to diverse populations
Ability to make creative contributions to the educational growth and community engagement of young adults
Primary Functions
Duties and responsibilities include, but are not limited to:
Manage scheduling and assessments to determine program eligibility
Facilitate the TABE test and run assessment reports via DRC
Input registration information into Salesforce database
Assist in planning and organizing educational trips, college tours, and community engagement activities
Collect documents and maintain participant documentation and files
Ensure all data entry, registration inquiries, and attendance tracking are current
Lead recruitment efforts, including attending community events, organizing information sessions, and conducting orientations
Develop external referral partnerships to expand recruitment and enrollment
Conduct phone, web, and in-person outreach to support interested young adults
Participate in and help coordinate community engagement projects, workshops, outreach campaigns, and service-learning opportunities for young adults
Distribute and track participant loaner technology
Monitor participant progress and conduct frequent follow-ups
Work collaboratively with EYALP and BPL staff, including NYCHA YouthBuild Project Manager, to support program goals
Perform other tasks necessary to achieve service and programmatic objectives
Other duties as assigned by supervisor
Qualifications
High School Diploma or High School Equivalency (HSE) required; some college coursework and/or Bachelor’s degree preferred
Minimum of two years recruitment and administrative experience or training preferred
Ability to respond to telephone, in-person, and web inquiries professionally
Ability to build strong relationships with youth and adult participants (17+)
Experience working with culturally diverse populations
Experience facilitating the Test of Adult Basic Education (TABE) preferred
Knowledge of office machines (copiers, fax, printers, computers)
Strong computer proficiency, including Microsoft Office (Word, Teams), Google Suite (Google Classroom, Docs, Sheets), and similar platforms
Initiative, resourcefulness, tact, courtesy, and sound judgment
Excellent analytical, organizational, verbal, and written communication skills
Flexible, able to work under pressure, and highly motivated
Demonstrated creativity, flexibility, and follow-through
Work Environment
Business casual. This role routinely uses standard office equipment such as computers, phones, whiteboards, and photocopiers.
Travel
This position is in-person work at the Brooklyn Public Library Learning Center and/or off-site NYCHA Community Centers/ community partner locations, with some opportunities to work remote.
Expected Work Schedule & Setting
Program operates Monday–Friday
Time slots vary: 10:00 AM – 2:00 PM or 1:00 PM – 5:00 PM
Fully in-person position
Workdays/hours subject to change based on EYALP needs
We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.
Brooklyn Public Library is an equal opportunity employer.
Skills Required
- High School Diploma or High School Equivalency (HSE)
- Some college coursework and/or Bachelor's degree
- Minimum of two years recruitment and administrative experience or training
- Ability to respond to telephone, in-person, and web inquiries professionally
- Ability to build strong relationships with youth and adult participants (17+)
- Experience working with culturally diverse populations
- Experience facilitating the Test of Adult Basic Education (TABE)
- Knowledge of office machines (copiers, fax, printers, computers)
- Strong computer proficiency, including Microsoft Office (Word, Teams) and Google Suite (Google Classroom, Docs, Sheets)
- Initiative, resourcefulness, tact, courtesy, and sound judgment
- Excellent analytical, organizational, verbal, and written communication skills
- Flexible, able to work under pressure, and highly motivated
- Demonstrated creativity, flexibility, and follow-through
What We Do
Brooklyn Public Library is one of the nation's largest library systems and among New York City's most democratic institutions, dedicated to providing excellent customer service, developing fruitful partnerships, and implementing programs.
