PSP Account Manager (m/f/x)

Our Lineup

We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we’re looking for a PSP Account Manager (m/f/x) to join the team!

This role is all about keeping an eye on how our Payment Service Providers (PSPs) are performing — making sure everything’s running smoothly and spotting any chances to up our game and boost success rates.You’ll be in the thick of the action: monitoring payments, testing things out, and keeping track of what’s working (and what’s not). You’ll also help build solid relationships with our PSPs and work closely with teams across the business to make sure everyone’s on the same page and pushing in the same direction.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we’re looking for a PSP Account Manager (m/f/x) to join the team!

Your playing field: 

• Keep a close eye on the performance of our Payment Service Providers (PSPs) — tracking behaviours, trends, and user preferences like a coach studying match footage. The goal? To keep our success rate and departmental KPIs at Champions League level.
• Flag any incidents as soon as they occur and work with the squad to ensure fixes are swiftly implemented — minimising the impact on our customers and keeping us in the game.
• Lead the charge on major payment initiatives — creating and managing detailed project playbooks to keep everything on track from kickoff to final whistle.
• Assist in reviewing and onboarding new PSPs, ensuring they’re the right fit for our squad and will boost our overall performance.
• Support with budget tracking and contract management — keeping a close eye on PSP costs and invoices to ensure we're always playing a smart financial game.

Which skills should you bring to the pitch: 

• Experience. At least 3 years working in a similar role within the iGaming industry. Experience within the German market would be a plus. 
• Qualifications. Bachelor’s degree, or equivalent would be nice to have. 
• Payments Know-How. You bring knowledge of payments from every angle: product, backend, technical flows, operational, and contractual.
• Team Player.  At Tipico, we don’t play solo - we win as a team. You thrive in a collaborative environment and know that great results come from working together. You’re a strong communicator and listener, able to connect with teammates across departments and levels.
• Communication. Communication is one of your key strengths. Whether you're explaining a complex issue, aligning with stakeholders, or jumping into a cross-functional project, you're clear, concise, and collaborative.

This is how we score with you: 

• Established International Group. We have a solid foundation on which to grow.
• Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential. 
• Relocation Support. To make your move to Malta as smooth as possible.
• Competitive Package. We care for our employees, offering a competitive salary, Private health and dental insurance and subsidized parking. 
• On-site childcare. Worried about where to leave your 3+ year-old kids? We’ve got a game plan. 
• Gym Allowance. Because we love Sports! 
• Modern offices. Our very own Tipico tower provides an open-plan space with the latest technology. 
• Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections. 
• Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us. 

Think a career at Tipico’s right for you? Apply now and join our winning team! 

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels 

We look forward to your application!