Provider Outreach Education Manager

Summary
 As a Provider Outreach Education Manager, you will manage / coordinate provider outreach and education activities delivered to the provider, supplier, beneficiary population, the center for Medicare and Medicaid Services (CMS), and other contractors and third-party payers.  You will oversee production of necessary training products, curriculum planning, and the development of work and project schedules. You will review / approve educational materials, provider manuals, and newsletters.  You will also promote products through public relations.
Description
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team!

Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.

Logistics:

This position is onsite at 4101 Percival Rd. Columbia, SC, 29229.  The hours are 8:30 a.m. – 5:00 p.m. Monday – Friday.

What You’ll Do:

• Manage education and outreach staff and activities.
• Ensure all contract critical tasks are completed timely / accurately.
• Develop comprehensive education and training plans and interactive workshops.
• Analyze workshop evaluations and assessments to ensure efficacy of training and to implement process improvements.
• Review materials created by others.
• Supervise the preparation, distribution, and maintenance of all provider manuals and educational materials.
• Ensure standards are met, compliance is maintained, and communication is ongoing.
• Serve as business leader and resource at national, regional, and state government functions.
• Manage planning and budget activities ensuring budget constraints are maintained by using the most cost-effective management means without reducing quality or performance.

To Qualify for This Position, You’ll Need:

• Must have a bachelor’s degree in a job-related field.
• 5 years of healthcare program management, government programs, or health insurance experience; 3 years of leadership experience (may be concurrent with the 5 years).
• Excellent verbal and written communication skills.
• Excellent organizational, customer service, public speaking, and presentation skills.
• Good judgment skills.
• Proficiency in spelling, punctuation, and grammar.
• Basic business math proficiency.
• Must have experience with Microsoft Office.

What We can Do for You:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.