Provider Operations Coordinator

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Liberty Dental Plan is hiring a Provider Operations Coordinator to join our team!
 

Are you a detail-oriented professional who thrives on organization, collaboration, and delivering exceptional support? Join Liberty Dental Plan and play a key role in supporting provider network operations while helping ensure access to quality dental care for our members.

About Liberty Dental Plan

At Liberty Dental Plan, we are committed to improving access to quality dental care through strong provider partnerships, operational excellence, and exceptional service. We foster a collaborative, mission-driven culture where team members are empowered to grow professionally and make a meaningful impact.

Role Overview

The Provider Operations Coordinator provides administrative and operational support to the Provider Network team. This position is responsible for reviewing provider documentation, coordinating onboarding activities, supporting provider recruitment efforts, resolving inquiries, and contributing to projects that strengthen and maintain our provider network.

What You'll Do

• Review provider documentation, fee schedules, addenda, and credentialing applications to support provider onboarding.

• Ensure provider updates, contract changes, and terminations are complete and ready for processing.

• Communicate with provider offices to obtain missing documentation and required information.

• Support provider recruitment activities and outreach initiatives.

• Research and resolve provider network questions through collaboration with internal teams.

• Respond to provider and internal stakeholder inquiries in a timely, professional manner.

• Update and maintain tracking tools that support operational initiatives and projects.

• Identify opportunities for process improvement and communicate recommendations to leadership.

• Assist with departmental projects and other business needs as assigned.

Required

• High School Diploma or GED

• At least one year of experience in dental, healthcare, managed care, provider relations, customer service, or a related field

• Strong organizational skills and attention to detail

• Proficiency with Microsoft Word, Excel, and Outlook

• Excellent verbal and written communication skills

• Ability to work independently, manage priorities, and meet deadlines

• Strong customer service and problem-solving abilities

• Data entry experience

Preferred

• Bachelor's degree

• Experience working with provider contracts or provider network operations

• Knowledge of dental terminology

• Bilingual language skills

Work Environment

• Office-based environment utilizing standard office equipment

• Primarily sedentary work involving document review, computer use, and data entry

• Collaborative team setting supporting provider network growth and operational excellence

Why Join Liberty Dental Plan?

• Be part of a mission-driven organization dedicated to improving access to quality dental care

• Collaborate with experienced professionals who value teamwork, accountability, and innovation

• Contribute to initiatives that directly impact provider network growth and operational success

• Build your career in a supportive environment that encourages learning and professional development

How to Apply

Ready to make an impact? Apply today and join a team dedicated to supporting providers, strengthening networks, and improving access to high-quality dental care.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $22.00 - $26.00 hourly, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.