Provider Onboard&Eng Navigator

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Healthtech
The Role
Develops and manages a system-wide provider onboarding program tailored to individual service lines. Partners with clinical and operational leaders to ensure onboarding requirements, including Joint Commission standards, are met. Analyzes turnover, engagement surveys, exit interviews, and provider feedback to identify improvement opportunities. Leads annual provider engagement surveys, develops action plans, and recommends retention initiatives to improve engagement and reduce turnover.
Summary Generated by Built In

Job Summary: 

Develops and implements a system‐wide provider onboarding program. Builds a framework for a provider department‐specific onboarding that creates consistency, yet caters to the nature of each service line. Partners with service line leadership to ensure providers have an optimal onboarding experience. Understands Joint Commission onboarding requirements to make certain requirements are met. Understands the perspective of department priorities to improve provider engagement and retention at Parkview. Works closely at the co‐worker level to identify cultural strengths and opportunities. Analyzes data such as turnover, engagement survey information, exit interview data, and other sources where provider feedback is obtained. Shares this data with providers as appropriate and solicits feedback. Conducts annual provider engagement survey in partnership with selected vendor and meets with operational and physician leadership in each service line and institute to create and monitor action plans to improve engagement. Recommends retention initiatives based on analysis of short term and long term data and system goals to decrease turnover and increase engagement.

Qualifications

Education: 

Bachelor's Degree in Health Care, Business, or other related field required.

Experience: 

Minimum of 3 years Human Resource Generalist or physician practice leadership experience required, 5 years preferred. Experience with Window applications including Word, Excel, and PowerPoint experience required.
 

Other Qualifications: 

Excellent interpersonal skills. Ability to deal tactfully with providers, outside contacts and practice and service line leadership. Good organizational skills with attention to details. Demonstrates a high level of proficiency in oral and written communication. Ability to establish and maintain effective working relationships with providers and leaders. Ability to generate reports and presentations. Demonstrates behaviors and actions that support Parkview’s standards. Self‐directed and self‐motivated.

Skills Required

  • Bachelor's degree in healthcare, business, or a related field
  • At least 3 years of Human Resources Generalist or physician practice leadership experience
  • Five years of Human Resources Generalist or physician practice leadership experience
  • Experience with Windows applications, including Microsoft Word, Excel, and PowerPoint
  • Excellent interpersonal skills
  • Strong organizational skills and attention to detail
  • Strong oral and written communication skills
  • Ability to establish and maintain effective relationships with providers and leaders
  • Ability to generate reports and presentations
  • Self-directed and self-motivated
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The Company
17,500 Employees
Year Founded: 1878

What We Do

Parkview Health is a not-for-profit, community-based health system serving Indiana and northwest Ohio. It delivers integrated healthcare through community hospitals and nearly 300 physician offices, with care spanning cancer, heart health, mental health, neurology, orthopedics, pediatrics, primary care and women’s health. Its mission is to improve health and inspire well-being, and it emphasizes safety, quality, patient experience and workplace culture.

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