Location & Work Environment: This is a hybrid, field-based opportunity supporting the Newark market. The successful candidate must be based in Newark, NJ, or within a reasonable commuting distance, and be comfortable working in the field throughout the work week. Workdays and schedules may fluctuate based on provider needs, business priorities, and field activities.
WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population. We step in as the care provider and care planner that work to keep our participants within their communities, out of institutions, and cared for like family, all while receiving the healthcare and social services needed to thrive.
The Provider Network Management Senior Associate is a critical field-based role accountable for the end-to-end lifecycle of the provider relationship. This includes building a strategic pipeline, advocating for the PACE model to secure new contracts, and managing the ongoing operational performance of the network. This role ensures that our high-caliber provider partners are seamlessly integrated into WelbeHealth’s commitment to serve frail seniors.
This role is different because the Provider Network Management Senior Associate at WelbeHealth:
- Owns the provider relationship from pipeline to performance, providing the opportunity to identify and develop new provider partnerships, advocate for the PACE model, lead contracting efforts, and build lasting relationships that support a high-performing provider network
- Combines field-based relationship management with strategic network growth, providing the opportunity to work directly with providers and health systems while partnering cross-functionally with Clinical Operations, Utilization Management, Claims, and PACE leadership to improve access, performance, and the provider experience
We care about our team members. That’s why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Identify, research, and build a robust pipeline of potential provider partners within assigned geographies to meet expansion goals
- Execute outreach strategies to prospective providers, serving as a primary advocate for the PACE model and its benefits to participants
- Lead the process of getting prospective providers to sign contracts, partnering closely with the Network Strategy team to ensure alignment with organizational needs
- Support the Network Strategy Manager in contracting with larger health systems, specialists, and facilities
- Guide partners from initial training on plan policies and technology (e.g., Provider Portal) through ongoing engagement
- Establish strong, trusted relationships with contracted partners, leading Joint Operating Committee (JOC) meetings when appropriate to ensure optimal performance and satisfaction
- Build collaborative relationships with Clinical Operations, Utilization Management, Claims, and PACE center leadership to ensure seamless communication and workflow integration
Job requirements include:
- Bachelor's degree in relevant field required; professional experience may be substituted
- Minimum of five (5) years of experience in provider relations field work; experience in a managed care organization preferred
- Demonstrated ability to go above and beyond in providing service to providers or partners
- Proven experience building trust-based relationships with a diverse group of stakeholders and delivering a service-centric experience
- Excellent organizational and communication skills
We’re seeking a relationship-driven Provider Network Management Senior Associate who is energized by building trusted partnerships, developing new business opportunities, navigating complex contracting conversations, and helping providers deliver high-quality care to vulnerable seniors. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Skills Required
- Bachelor's degree in a relevant field; professional experience may be substituted
- At least five years of provider relations field experience
- Experience in a managed care organization
- Demonstrated ability to provide exceptional service to providers or partners
- Experience building trust-based relationships with diverse stakeholders
- Experience delivering a service-centric experience
- Excellent organizational skills
- Excellent communication skills
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
