Provider Network Executive

Job Description:

Provider Network Executive

Singapore

Full time

Hybrid Working

*We can only employ Singaporeans, Singaporean Permanent Residents and Malaysian residents for this role, with the job location in Singapore*

We make health happen

As a Provider Network Executive will work closely with our service partners and medical providers within the Southeast Asian and Austral-Asian region. You will support the onboarding of newly added medical providers, renewals of contractual arrangements, and the management of our service partners on a day-to-day basis.

How you’ll help us make health happen:

• Ensure all documents and contracts are up to date in the systems (i.e. Shared Folder and SharePoint / PCMS archives) on a regular basis
• Support onboarding of new and renewed medical providers and service partners to the Bupa Global panel;
• Ensure the medical network list is updated monthly and shared with the concerned departments;
• Update all medical providers on Facility Finder and SWAN;
• Manage the reconciliation reports of the providers and liaising with the concerned internal departments and Network Consultants;
• Provide and maintain Provider \World accounts for network providers and service partners.
• Co-ordinate all operational activities of service partners and ensure efficiency and delivery of auditable savings.
• Manage relationship with service partners in region and deliver effective cost containment solutions.
• Support the positioning of Bupa Global as the expert in the international healthcare arena.
• Support any ad hoc responsibilities as assigned by the Network Development Manager.

Key Skills / Qualifications needed for this role:

• Diploma in Business, Bachelor’s degree or above
• Background in the global health insurance market, or relevant transferable skills and knowledge from other relatable services industries such as Life Insurance, Hospital or Clinic Management.
• Previous experience of a complex and multi skilled customer facing roles within a contact centre setting. A track record of achieving and exceeding productivity and quality targets
• Highly customer focused;
• Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
• English Language ability is a must.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

Locations:

Singapore