As the Provider Growth Strategy & Operations Lead at Nourish, you’ll be responsible for driving strategic projects across the entire provider recruiting and onboarding funnel. You’ll use data-backed insights to implement process optimizations and deploy new bets to further our growth by both increasing the scale of our provider base as well as improving their experience joining the platform.
You’ll be joining a collaborative and passionate team that’s dedicated to improving lives through better nutrition, and you’ll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish.
You’ll report into and work directly with our Director of Provider Growth, as well as partner closely with every part of the Provider Growth team (marketing, recruiting, & onboarding). You’ll also frequently work cross-functionally with ops, product, engineering, data, and finance on everything from new product builds to monthly budgeting and forecasting.
This role is full-time and open to NYC-based candidates only. Expectation to work in-person 3-4 days per week, with some remote flexibility, from our office in Flatiron.
Key Responsibilities:- Test and deploy new process optimizations based on data-backed insights to improve provider conversion and experience across the entire provider growth org (marketing, recruiting, & onboarding)
- Construct in-depth reporting capabilities across the full provider growth funnel
- Partner with Finance to develop detailed target-setting, forecasting, and budgeting models
- Run cross-functional strategy meetings to keep executives and the operating team in lock-step
- Build out our operational systems to improve team efficiency via automation and new product builds
- Develop provider growth playbooks that can be deployed across new provider verticals
- Identify and manage projects addressing major strategic priorities across the full funnel
- You have 2-5 years of experience, with experience in consulting, finance, and/or startup strategy & operations
- You are an end-to-end problem solver - you think through and breakdown every piece of a problem, and then can execute from start to finish
- You love building from scratch - you know how to put together an MVP or stand-up WIP solutions and thrive in figuring out how to do something for the first time
- You are a talented analytical thinker who loves crafting their next steps from the numbers
- You love making a good process even better - you have a strong attention to the details and love tinkering with processes to be more efficient and effective
- You have strong communication skills - you can put your vision into words, and communicate it effectively to a cross-functional team
- Bonus points if:
- You have startup experience - you’ve understand how startups operate and thrive in that environment
- You have a passion for healthcare or nutrition, and/or have experience in the industry
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What We Do
Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.
Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more.
We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.
Why Work With Us
We’re paving the way for millions to live healthier, longer lives.
At Nourish, we believe everyone deserves to eat and live well. US healthcare is broken, and it's not going to fix itself. Join our team and help bring the future of healthcare to life.
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Nourish Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team is a mix of both remote & local (in NYC). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!
